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Lead Host: VIP Guest Experience & Reservations
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-09-07
Listing for:
The h.wood Group
Full Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
The h.wood Group is seeking a Lead Host to support reservations, greet guests, and provide exceptional service in a fast-paced setting. You will manage inquiries via phone, email, and in person, ensuring a warm, guest-first experience and seamless seating coordination.
Open availability is preferred, and you will be expected to uphold the brand’s standards, assist with VIP guests, and liaise with management to ensure flawless service across all touchpoints.
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