Customer Service Representative

Join a Growing Insurance Agency That Values Experience

Comfort Insurance and Finances is seeking a licensed Customer Service Representative to support our Sales Team and deliver exceptional service to our clients.

If you already hold a 4-40 license and are looking for a stable, team-oriented environment where your experience is valued, we'd love to connect.

• $18-$20/hour + bonus incentives
• 401(k)
• Dental, vision, and life insurance
• Paid time off + holidays
• Consistent Monday-Friday schedule (no weekends)

• Assist clients with policy questions, billing, and coverage details
• Support sales agents with applications, endorsements, and policy changes
• Process quotes and service requests accurately and efficiently
• Deliver policies and conduct follow-ups as needed
• Maintain detailed and compliant client records
• Provide professional service via phone and email

• Active Florida 4-40 (required)
• 1-2+ years of insurance customer service or related experience
• Bilingual (English/Spanish) required
• Strong communication and organizational skills
• Detail-oriented and comfortable in a fast-paced environment
• Team player with a customer-first mindset

• Location:
  
  3399 NW 72nd Ave #212, Miami, FL
• Schedule:
  
  Monday - Friday | 9 AM - 5 PM
• Department:
  Sales
• Employment Type:
  
  Full-Time

We offer a stable, supportive environment where licensed professionals can focus on delivering great service while continuing to grow within the agency.