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Strategic DMS Customer Success Partner
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-09-09
Listing for:
The Hackett Group
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
The Hackett Group is seeking a Customer Success Manager to bridge our Support Center and client teams, ensuring value delivery and high customer satisfaction in a fast-paced environment. You will nurture relationships with key executives, coordinate service delivery, and manage escalations while working across internal units to meet customer requirements and strategic goals.
Strong communication, leadership, and a proactive stance are essential to drive renewal and expansion opportunities while
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