Passenger Service Agent

Job Details

Description

Responsible for providing outstanding customer service in passenger services related activities, baggage acceptance, passenger documentation, system actualization, proper air fare and excess baggage charges.

Previous experience is a plus.

Good Customer service and excellent communicator.

High School or GED achieved, higher education is a plus.

• At least 18 years of age.
• Legal to work in United States of America
• TSA Security Clearance
• CBP clearance.

Requirements

• Computerized check-in passengers for international and domestic travel
• Seat assignments for the passengers. Verify documentation for international and domestic flights
• Ensure correct boarding passes are provided to each passenger for the assigned flight.
• Verify ticket and seat reservations. Match manifest to on board count
• Assist with various governmental agency requirements
• Connect and disconnect jet way/stairs as necessary. Maintain liaison with airlines and customer representatives and ground handlers.
• Announce arrivals and departures as necessary. Maintain current knowledge of all flight times during shift. Provide information to customers
• Assist with baggage tagging and claim reports
• Close and transfer the flight information.
• Make all sales reports.
• Use the airport  during working hours.
• Any other task assigned by his/her superior
• Work as a Team member with respect on a multicultural working environment.

• Able to lift 0-70 pounds
• Bending - sporadically and as needed.
• Handling bags, boxes, wheelchairs, mobility devices, baby strollers, walking devices.

• We are drug free environment, candidate must take a drug and alcohol test

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

USD $22.53/Hr.

Employment Type

Part-Time

Regular/Temporary Regular

The Company is an equal opportunity employer, where employment is based upon personal capabilities and qualifications, in compliance with all applicable federal, state, and local fair employment practices laws. The Company strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, transgender status, actual or perceived sexual orientation, national origin, alienage or citizenship status, marital status, familial status, caregiver status, military status, including past, current, or prospective service in the uniformed services, genetic information, status as a victim of domestic violence status, actual or perceived physical or mental disability or any other protected characteristic as established by applicable law.

2021 Triangle Aviation Services