Overnight Parking Ambassador - University of Miami Health System
Listed on 2026-09-27
-
Customer Service/HelpDesk
Customer Service Rep
Overnight Parking Ambassador
- University of Miami Health System
Final date to receive applications: 9 October 2026
Department: Operations
- Field(OPS
001)
Employment Type: Full Time
Location: L_1400 NW 12th Ave
Reporting To: Operations Manager
Compensation: $18.00 / hour
DescriptionPosition:
Full-Time Overnight Parking Ambassador
Location: UHealth (1400 NW 12th Ave Miami, FL 33136)
Pay: $18/hour plus tips
Schedule: 11pm to 7am; shift days will vary and may include weekends
This role requires proof of all vaccinations listed below to be presented at your interview. You can obtain your vaccination records from the Immunization Office ). If you will not be able to provide proof of the vaccinations listed below, please do not apply
PLEASE READ CAREFULLY:
This location requires proof of the following vaccinations prior to beginning employment:
- MMR (Measles, Mumps, and Rubella)
- Varicella (VCV)
- Hepatitis B
The Parking Ambassador serves as the frontline representative for parking operations, delivering exceptional customer service while ensuring safe, efficient, and organized parking experiences for guests, tenants, and visitors. This role is highly visible and customer-facing, requiring a friendly demeanor, strong communication skills, and the ability to assist patrons with parking-related needs.
Key Responsibilities- Provide a welcoming and professional experience to all customers and visitors
- Greet and assist patrons with parking directions, payment options, and general inquiries
- Monitor parking areas to ensure compliance with facility rules and regulations
- Issue parking citations or warnings when necessary, following company policies
- Respond promptly and courteously to customer concerns, complaints, or service requests
- Assist with traffic flow during peak hours, special events, or emergencies
- Perform basic facility checks (e.g., signage visibility, cleanliness, equipment functionality)
- Report hazards, incidents, or maintenance issues to management
- Utilize parking systems or handheld devices as required
- Maintain a clean, safe, and orderly parking environment
- Represent the organization positively and professionally at all times
- Strong customer service and interpersonal skills
- Previous customer service, hospitality, or parking experience
- Basic computer or mobile device proficiency
- Ability to communicate clearly and courteously with diverse audiences
- Ability to follow written and verbal instructions
- Must be at least 18 years of age
- High school diploma or equivalent preferred
- Dependable, punctual, and professional in appearance and conduct
- Must successfully pass a background check, in accordance with company policy and applicable laws
- Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.
- Ability to stand and walk for extended periods
- Ability to work outdoors in varying weather conditions
- Ability to lift up to 25 pounds if required
- Availability to work flexible schedules, including evenings, weekends, and holidays
- Work is performed outdoors for extended periods of time including up to the entire duration of shift.
- Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes
Please note this job description is not designed to cover or contain an all‑inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice
BenefitsJoin our team and enjoy an outstanding benefits package, including:
(Full Time Only)
- Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
- Comprehensive Health Plans
:
Access top-notch Medical, Dental, and Vision coverage for you and your family. - Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
- 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
- Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
- Parental and Caregiver Leave: Enjoy time off to…
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