AI Product Designer

ResQ is an all-in-one facilities management platform built for fast-growing facilities and trades businesses. Thousands of service companies trust ResQ to streamline their repair and maintenance operations while enhancing profitability.

Our mission is to "create economic empowerment for the service industry". We are deeply committed to supporting local trades and facilities – the vital backbone of our communities.

Many local service businesses face intense competition from larger corporations equipped with substantial resources and market advantages. ResQ is changing that by providing local businesses with intelligent, AI-powered tools that enable them to operate more efficiently, intelligently, and profitably. We believe that when local service businesses succeed, entire communities thrive.

ResQ is looking for an AI Product Designer to help shape the future of our AI-first platform. You'll lead the design of intelligent, customer‑centric experiences, partnering closely with Engineering, Marketing, and Operations to turn complex problems into simple, intuitive solutions.

We're looking for a builder who thrives at the intersection of design and technology. You'll move quickly from ideas to prototypes to shipped products using a combination of Figma, AI-powered tools, and code. You'll help define product strategy, influence how we build AI experiences, and raise the bar for design across the company.

• Design AI-powered products that solve real customer problems.
• Use AI tools and code to rapidly prototype and ship ideas.
• Partner with Product and Engineering to shape product strategy.
• Own the end-to-end design process from discovery to launch.
• Build intuitive experiences that make powerful technology feel simple.
• Help establish AI-first design practices as we scale.

• Design AI-first product experiences that solve real customer problems.
• Own the design process from discovery and ideation through launch and iteration, ensuring a high‑quality user experience every step of the way.
• Rapidly prototype using Figma, AI-powered design and development tools, and code to validate concepts before launch.
• Partner closely with the Engineering team to shape product strategy, prioritize opportunities, and deliver impactful features.
• Conduct customer interviews, usability testing, and research to understand user needs and inform product and design decisions.
• Design intuitive workflows for AI-powered features, automation, and intelligent recommendations that build customer trust and drive adoption.
• Build and evolve scalable design systems, reusable components, and UX patterns that create consistency across the platform.
• Use customer feedback, product analytics, and experimentation to iterate quickly and continuously improve the user experience.

• 5+ years of experience as a Product or UI/UX Designer in a fast-paced start‑up environment.
• Comfortable building and shipping product experiences using Git, AI-assisted development tools, and traditional design tools like Figma.
• Strong portfolio showcasing your design skills, ideally with B2B products.
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, etc.
• Solid understanding of user‑centered design principles and methodologies.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple projects in an innovation-focused environment.

• A self‑starter:
  You wake up, form a plan, and get going.
• Practice extreme ownership – exhibiting a bias for action, a deep desire to understand all parts of our business, including our customers, and partners; taking risks, adapting and learning until you succeed.
• Be open to feedback; listen, learn, and iterate. We’re all One Team.

We are a mission-driven team with a big vision to revolutionize the service industry. Building a startup is hard; turning vision into reality in a fast‑growing environment requires superhuman effort and is often difficult yet rewarding.

We do our best to ensure transparency during all stages of the interview process, but we realize it's a lot of information to take in  have created a Talent Notion page to help you learn more about us during the recruitment process.

ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal‑opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.

Not sure you meet all the requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!