Family Engagement Coordinator, Alpha

Position: Family Engagement Coordinator, Alpha - $75,000/year USD

You are the person families will remember when choosing where to enroll their child. From initial inquiry through final enrollment, you define how Alpha appears, communicates, and fulfills its commitments. This position is designed for someone who understands that speed, precision, and genuine care are not competing values—they are essential standards.
Alpha is reimagining what education can become. Our campuses integrate rigorous academics, technology-driven instruction, and a coherent educational philosophy that honors students and their families. Admissions is where that philosophy becomes tangible. Families approach us with curiosity, doubt, and optimism. Your responsibility is to transform uncertainty into trust.
This role places you at the center of the admissions journey once families express interest. You will answer family questions promptly and with professionalism, schedule and oversee campus visits and shadow experiences, ensure applicant data remains accurate and complete, and guide meaningful discussions that help parents evaluate whether Alpha's approach aligns with their child's needs. This is a visible, externally focused position.

You will be detail-oriented, proactive, and responsible for shaping how families perceive Alpha.
This is an on-campus, high-tempo role suited to someone who thrives while juggling multiple demands without sacrificing quality or personal connection. If you value operational excellence, clear communication, and delivering experiences that feel effortless to families, this position provides meaningful autonomy and influence.

What You Will Be Doing

• Answering inquiries from prospective families within 24 hours with communication that is clear, warm, and consistent with Alpha's values
• Organizing and managing admissions events, campus tours, and shadow day experiences for prospective students
• Ensuring applicant records remain current and precise across admissions platforms and CRM systems
• Conducting meetings with families to clarify Alpha's educational model, respond to questions, and capture their input
• Collaborating with campus and admissions staff to ensure continuous progress for every prospective family

What You Won’t Be Doing

• Rendering final admissions or enrollment judgments
• Delivering classroom instruction or contributing to daily teaching activities
• Relying on aggressive sales methods or scripted presentations
• Operating in a setting where standards, goals, or expectations lack clarity

Family Engagement Coordinator

Key Responsibilities Create and maintain a trustworthy, effective admissions process that supports families from initial outreach through confident enrollment decisions.
Basic Requirements

• Bachelor's degree preferred but not required
• At least 2 years of experience in admissions, customer service, or a family-facing operations role
• At least 1 year of professional written communication experience with families or customers
• At least 1 year of experience using a CRM, student information system, or comparable database with demonstrated data accuracy
• Fluent in both English and Spanish (verbal and written)
• Strong organizational skills and consistent attention to detail
• Availability to work on-campus in Miami, FL, or willingness to relocate
• Authorized to work in the United States

Nice-to-have Requirements

• Background in education, enrollment management, or school operations
• Experience supporting admissions events or parent-facing programs
• Comfort operating in fast-changing, tech-enabled environments

About Alpha Want to join a learning rebellion that’s transforming the traditional classroom?

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.
They don’t play by the old rules.

Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.
Alpha School is rewriting the rules of education.

Sounds too good to be true? It’s not.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with usThis is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly.

Consult  for more details on this topic.
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