Academic Advisor II - College of Engineering & Computer Science

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and Mac Arthur Genius Fellows.

A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Provides confidential academic advising to ensure that students receive the individual attention they need to succeed before entering and while in a program. Leads the development and monitoring of academic plans to assist students with timely graduation and supports the University's retention and graduation initiatives.

• Engages in professional development opportunities to further job knowledge and skills.
• Utilizes technology to manage a caseload of advisees to support student's identification of an appropriate major and their retention and on-time graduation in the identified major.
• Responds to student messages, inquiries and requests in a timely manner (within 2 business days).
• Provides academic advising and guidance to prospective FIU students (both on campus and at prospective student events that occur off-campus) and current students who are considering change of major.
• Educates advisees on how to access resources and technological tools (including but not limited to career and talent development, Center for academic success, PDA, Major Maps, EAB, Handshake).
• Educates advisees on relevant policies and procedures (e.g. Excess Credit Surcharge, NC grades, Academic Salvage/Amnesty, Readmission, Change of Major, other).
• Provides general career advising to students to help them plan for employment and/or future education. Helps facilitate career readiness through appropriate referral to available resources and coordinates career development and readiness initiatives with campus partners.
• Conducts targeted outreach campaigns to improve retention and graduation rates.
• Acts as a student advocate, identifying potential roadblocks to success and escalating those roadblocks for resolution.
• Works with program faculty, career professionals, and Center for Student Engagement to stay up-to-date on engagement opportunities for students and educates advisees on potential engagement opportunities and other high-impact practices available to them.
• Completes appropriate Academic Coaching Training and utilizes techniques with special populations.
• Adheres to all State of Florida, University, NCAA, Conference USA and college/department regulations, rules, and policies pertaining to the current position. Reports any known NCAA violations or concerns to direct supervisor or to the Athletics Compliance Office. May serve as an advisor for student‑athletes. This may include processing mid‑term and annual NCAA Progress Toward Degree forms (if questions arise related to Panther Degree Audit).
• Works with at‑risk student populations and additional cohort projects.
• Serves as a mentor for new advisors as needed. Assists in training of new advisors and professional development activities.
• Assists University, College, and Department administrators on college‑wide projects (e.g. 4, 6, and 2‑year cohort graduation analysis, transient approvals, post 90 credit changes to program/plan, excess credit petition submission, and approval, PTD approval, etc.)
• Helps oversee/approve readmission and change of major requests for specific programs in coordination with Advising Office Director.

• Bachelor's degree and two (2) years in academic advising or student services experience within higher education; OR a Master's…