Personal de Gestión y Administración; PGA · Miami - EEUU

MIU City University Miami is part of PROEDUCA Group, a European leader in online higher education with over 108,000 students across more than 90 countries, as well as over 3,000 instructors and more than 15 years of experience.

MIU’s strong foundation is built on extensive experience, modern learning resources and a vast network of students and international partners. Together, these factors allow us to provide our students with a high‑quality U.S. accredited education.

We invite you to be part of our community as a Registrar.

Professional degree in administration, education, pedagogy, social sciences, engineering, or a related discipline.

• Technical: Knowledge of academic and administrative processes, U.S. educational sector legal regulations, and fluency in English and Spanish (oral and written).
• Technological: Proficiency in MS Office and use of ICT tools.
• Organizational: Leadership and decision‑making ability, proactivity and results orientation, assertive communication, and conflict management.
• Behavioral: Time management, ability to work under pressure, tolerance to frustration, adaptability to change, proactivity, agility, honesty.
• Experience in team management and coordination, with a minimum of 2 years in administrative and/or academic roles, preferably within a Registrar’s department.

• Ensure compliance with academic‑administrative processes as established in the Academic Catalog.
• Sign and authenticate documents on behalf of the University.
• Supervise and guarantee the proper registration of students in the University’s information systems.
• Maintain up‑to‑date information and documentation in student academic records, ensuring that all requirements are met for both admission and graduation.
• Ensure that student academic records are accurate and always available in a timely manner.
• Carry out analysis, forecasting, and distribution of daily and weekly workloads, as well as daily review of team performance indicators.
• Guarantee attention to incidents and/or requests submitted to the area within the established time frames, both for internal and external clients.
• Represent the Registrar before accrediting bodies, different national regulators, and other spaces where required.
• Compile statistical reports on enrollment, graduation, and other metrics as requested by other staff.
• Ensure that enrollment processes, records, enrollment modifications, certifications, and all other processes inherent to the area are carried out under the parameters defined by the University.
• Ensure that, at the local level, the graduation process and related activities are carried out in accordance with the University’s standards.
• Enforce academic policies and procedures, ensuring compliance with both internal regulations and external requirements.
• Propose improvement actions for different processes.
• Provide ongoing training and conduct individual performance follow‑ups with team members.
• Guarantee a favorable and harmonious work environment with each team member.
• Perform any other functions related to the Registrar’s role.