Senior Coordinator, Academic Success

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and Mac Arthur Genius Fellows.

A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Serves as a Senior Coordinator, Academic Success within the Office of Student Success Operations and Strategy to support university academic advising units, student success initiatives, and academic compliance projects.

• Under the guidance of the Assistant Director, conducts targeted outreach to reduce attrition and maximize on‑time graduation. Meets with students to develop a plan for progression to timely graduation.
• Evaluates undergraduate student records to identify and submit petitions for instances of excess credit exceptions.
• Conducts audits of non‑degree applicable courses for financial aid eligibility. Reviews student petitions and communicates with students as needed to resolve issues.
• Collaborates with partner offices to address and resolve escalated cases related to financial aid eligibility of courses.
• Supports colleges with review of student athlete records for academic eligibility in accordance with NCAA regulations.
• Under the direction of the Assistant Director, reviews on‑time graduation status of target student populations each semester. Documents status, conducts outreach for any required interventions, and monitors student progression each semester toward on‑time graduation.
• Provides support for students in completing Satisfactory Academic Progress (SAP) Appeals for financial aid eligibility.
• Assists with other centralized projects under the direction of the Assistant Director in order to improve student academic success, streamline university processes, and enhance both the student and staff experiences.
• Identifies potential roadblocks throughout the student journey and escalates those roadblocks to team leadership for resolution.
• Engages in professional development to further job knowledge and skills in areas including but not limited to career and major exploration, academic advising, coaching, data analysis, etc.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

• Bachelor's degree and three (3) years of appropriate experience, or Master's degree and one (1) year of appropriate experience.

• Previous experience working in academic advising and/or other student service experience.

• Administrative

• $50,000-$55,000

Begin time: 8:30 AM

End time: 5:00 PM

• Criminal Background Check

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To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter…