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Part-time Information Specialist, Continuing Education

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Inside Higher Ed
Part Time, Seasonal/Temporary position
Listed on 2026-02-28
Job specializations:
  • Education / Teaching
    Bilingual, Adult Education, Education Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview



Job Title:

Part-time Information Specialist, Continuing Education


Location:

Padron Campus
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job : 1008897
Department Continuing Education and Professional Development (CEPD)
Reports To Department Chairperson
Closing Date Open Until Filled
FLSA Status Non-Exempt
First Review Date October 30, 2025

Position Overview:

The Part-time Information Specialist is responsible for meeting the public and answering telephone calls to respond to inquiries regarding a large range of class schedules and fees. This is responsible work critical to the mission of the Continuing Education and Professional Development department.

Responsibilities
  • Helps students select appropriate sections from the catalog of several thousand course offerings at five campus and several additional outreach locations
  • Provides accurate information gleaned from the catalogs and Continuing Education and Professional Development department staff members
  • Advises students regarding course requirements, books and/or materials, and testing pre-requisites
  • Guides students through the registration and payment process
  • Refers callers seeking more detailed information or advice to the appropriate department coordinator
  • Accepts registration forms and fee payments
  • Performs other duties as assigned
What you need to succeed
  • High School Diploma or GED equivalent from a regionally accredited institution and six (6) months of customer service experience
  • All degrees must be from a regionally accredited institution
  • Possess good customer service skills
  • Knowledge of class offerings and all departments within Continuing Education and Professional Development department
  • Possess superior ability to learn program details
  • Working knowledge of College organization
  • Ability to follow oral and written instructions
  • Possess excellent interpersonal and communications skills
  • Ability to project a positive image of the College and its programs
  • Ability to work well with students, faculty and staff
Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.

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