Academic Advisor II - School of International and Public Affairs
Listed on 2026-07-27
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Education / Teaching
Academic Advising & Student Services, University Professor
About FIU
Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and Mac Arthur Genius Fellows.
A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.
Utilizes appreciative advising and coaching techniques to provide confidential academic advising to a caseload of undergraduate students. Ensures that students receive the individual attention they need to navigate their academic programs by using a high-tech and high-touch approach to case management. Develops and monitors academic plans to assist students with timely graduation and support the university's retention and graduation initiatives.
- Utilizes technology to manage a case load of advisees to support students' identification of an appropriate major, their retention and on-time graduation in the identified major.
- Responds to student messages, inquiries and requests in a timely manner (within 2 business days).
- Acts as a student advocate, identifying potential roadblocks to success and escalating those roadblocks for resolution.
- Conducts targeted outreach campaigns to improve retention and graduation rates.
- Provides academic advising and guidance to prospective FIU students (both on campus and at prospective student events that occur off-campus) and current students who are considering change of major.
- Educates advisees on how to access resources and technological tools (including but not limited to career and talent development, Center for academic success, PDA, Major Maps, HighPoint and Handshake).
- Educates advisees on relevant policies and procedures (e.g. Excess Credit Surcharge, NC grades, Academic Salvage/Anmesty).
- Engages in professional development opportunities to further job knowledge and skills.
- Completes appropriate Academic Coaching Training and utilizes techniques with special populations.
- Works with program faculty, career professionals, and Center for Student Engagement to stay current on engagement opportunities for students and educates advisees on potential engagement opportunities and other high- impact practices available to them.
- Provides general career advising to students to help them plan for employment and/or future education and help facilitate career-readiness through appropriate referral to available resources.
- Adheres to all State of Florida, University, NCAA, Conference USA and college/department regulations, rules, and policies pertaining to the current position. Reports any known NCAA violations or concerns to direct supervisor or to the Athletics Compliance Office. May serve as an advisor for student-athletes. This may include processing mid
-term and annual NCAA Progress Toward Degree forms (PTD). - Assist administrators with college-wide projects (e.g. transient forms, post 90 credit program plan changes, excess credit petitions, PTDs, etc.).
- Works with at-risk student populations and additional cohort projects.
- Assists in training new advisors and professional development activities.
- Serves as a mentor for new advisors.
Bachelor's degree and two (2) years in academic advising or student services experience within higher education; OR a Master's degree.
Desired QualificationsExperience in collegiate academic advising and familiarity with the State of Florida University System.
Job CategoryAdministrative
Advertised Salary$50,000- $55,000
Work ScheduleBegin time: 8:30 AM
End time: 5:00 PM
Working Condition(s)Required to spend 50% or more of time operating a computer
Pre-Employment RequirementsExpanded Background Check
Other InformationAbility to work flexible hours as needed.
Disclosures Clery NoticeIn compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: (Use the "Apply for this Job" box below)..
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).
Pay TransparencyFlorida International University will not discharge or in any other manner…
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