Mission Readiness Service Trainer

Mission Readiness Service Trainer

As a Mission Readiness Service Trainer, your role will be to teach, demonstrate, and assess day-to-day tasks for both new and established learners on the Mission Readiness Service team. This is a hands-on role, working with operators, Training Supervisors, Project Managers, and functional managers to ensure learners are proficiently performing standardized operating procedures.

• At least 3 months as a fully trained individual on the Mission Readiness team
• 1-3 years of experience in the AV space
• Knowledge of Mission Readiness procedures and responsibilities
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Proven ability to problem solve and improve operational efficiency
• Strong written and verbal communication skills
• Excellent time management and prioritization skills
• Flexible schedule to accommodate training events
• Willing to travel to different locations for training support up to 25% of the time
• Must possess and maintain a valid driver's license
• Must pass a background check, MVR (Motor Vehicle Record) check, and drug screen
• Must comply with the Substance Abuse Policy
• Prior work experience at client or in client's Industry

Applicants must be able to work directly for Artech on W2

• Provide dedicated training support to new and experienced operators through classroom facilitation, demonstration, coaching, and feedback on day-to-day operating procedures
• Review daily performance feedback and address any training deficiencies escalated by on-the-job Mentors
• Grade hands-on assessments and provide feedback to Training Supervisor and team stakeholders
• Conduct formal audits of operator performance
• Assist with training material updates and review new training material
• Work with Training Supervisors to identify areas of confusion or discrepancy in the training curriculum
• Fulfill an 8-hour minimum Service or Service Associate requirement per month