Director, Library Services

The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.

The Director, Library Services provides leadership for the staff at the University Libraries across all campuses and serves as Campus Librarian on the assigned campus. The Director is responsible for ensuring that library services are provided in an efficient and effective manner across all campuses, while creating an environment that supports innovation, excellence in customer service, and accountability. The Director is knowledgeable about current and emergent technologies and leads innovative initiatives and information services that serve the current and future needs of faculty, students, and staff.

This position is not eligible for remote or hybrid work and requires a regular physical presence on the assigned campus.

Vision, Strategy, and Financial Performance

• In partnership with academic leadership, provides strategic direction for the institution to expand and adopt innovative approaches to delivery of library services.
• Designs, develops, implements, and evaluates a library strategy that addresses graduate level student needs, and the program needs of faculty and staff.
• Develops and maintains a centralized Library budget.

Library Management

• Manages, oversees, and directs staff. Assigns staff duties and projects, as deemed necessary, and manages performance.
• Recruits, hires, trains and supervises Library staff.
• Creates, manages and participates in a regular, assigned schedule of monitoring the library’s chat service and general library email inbox, responding to questions and requests that come in during that time.
• Maintains and manages the physical library space on the assigned campus.
• Develops, implements, and reports on a system of service standards and metrics for the delivery of library and information services and resources and prepare reports as requested.
• May perform routine library administration duties, as needed:
• Assists students and faculty with checking in / checking out / renewing library materials.
• Provides customer service support to all library patrons, including answering basic questions and locating items.
• Troubleshoots problems with library technology such as printers, copiers, computers, etc.
• Trains, schedules, and supervises part-time student library workers.
• Facilitates library space reservations for individual exams requiring ADA accommodations Orients new students to library services and collections.
• Maintains borrower records in library information management system.
• Notifies students of outstanding fines and collects monies.

Library Instruction

• Teaches information literacy and library skills to students and faculty, including single sessions, embedding in courses, and additional workshops or webinars, as appropriate.
• Works with faculty members, program directors, and instructional designers to incorporate information literacy and library resources into courses and programs on their campus.
• Provides reference and research assistance to students and faculty as needed.
• Adheres to a regular, assigned schedule of monitoring the library’s chat service and general library email inbox, responding to questions and requests that come in during that time.
• Processes interlibrary loan and other resource requests.

Digital Resource Management and Collections Development

• Oversees the maintenance of library website and online content, including library guides, videos, and social media content.
• Manages collection development and acquisitions for print resources and provides input for collection development of electronic resources.
• Oversees the strategic direction of the institutional repository, SOAR, and manages Librarians who are assigned scholarly communications responsibilities.
• Selects appropriate full text electronic databases and ensures students, faculty, and staff have online access to them. Databases include those available through traditional vendors such as EBSCO and other databases such as those available through…