Program Coordinator

Department: Kellogg EMBA Miami

Salary/Grade: EXS/5

The Kellogg School of Management at Northwestern University is a premier institution for management education. Founded in 1908 and based just outside of Chicago, Kellogg is home to a renowned, research-based faculty and the best and brightest MBA students from around the world.

The Kellogg Executive MBA (EMBA) program is a world leader in executive business education, designed for working professionals from all over the world who earn their MBA on weekends over a period of two years. Our distinctive, rigorous general management curriculum is delivered across campuses in Evanston, IL, Miami, FL, and 5 global partner schools in Canada, China, Germany, Hong Kong, and Israel (Kellogg Global Network).

Students come to Kellogg to develop new frameworks for solving tough business problems while broadening their global network and creating lifelong connections.

Reporting to the Associate Director, Student Services, the Program Coordinator is primarily responsible for supporting the academic affairs and student experience for two assigned cohorts of approximately 140 students on the Kellogg Miami campus. The Program Coordinator coordinates with the EMBA team and other cross‑functional stakeholders to ensure a smooth and rewarding experience for both faculty and cohort participants during class weekends.

Please note:

This role requires availability for two weekends per month, as well as some evenings. Occasional domestic and international travel as needed.

• Manages day‑to‑day operations of EMBA Miami cohorts as assigned.
• In collaboration with the Associate Director, coordinate student orientation, registration, student life, graduation, etc.
• Engage with cohort participants during class weekends to ensure delivery of world‑class educational experience.
• Collaborates with student committees to plan and execute student experience events.
• Compiles, distributes, and tracks communications including, but not limited to, weekly schedule emails, timely announcements, onboarding, event RSVPs, surveys, electives, and graduation.
• Manages design and development of program databases; compiles & analyzes data; prepares reports.
• Reviews processes and recommend changes for administrative components of EMBA Miami.
• Acts as liaison between administration, facilities, faculty and Kellogg IT to ensure technology systems support cohort needs by problem‑solving any issues that occur.

• Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
• Manages the development and maintenance of evaluation processes including metrics and key performance indicators.
• Analyzes evaluation data from instructors, students, participants, etc. to assist in program development and updates.
• Reviews and analyzes outcome measurements and recommends changes and enhancements to improve program.
• Implements corrective actions required as a result of surveys or other indicators.
• Collaborates with internal/external partners to implement changes designed to improve/increase program goals.

• Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
• Responsible for large scale and/or complex events and activities including but not limited to, onboarding and orientation, Partners Weekend, elective programming, Global Network week, Graduation, speakers, and various other co‑curricular activities and events.
• Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

• Compl…