Field Service Supervisor - Miami, FL

Job Description

As a Field Service Supervisor at Honeywell, you will apply your leadership skills to drive team performance and customer service delivery levels. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth through close collaboration with the dedicated account manager. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue‑generating opportunities.

You will drive and improve reporting procedures and collaborate with the district Senior FSS on financial results, targets, and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholders. You will act as a mentor to train and develop future leaders.

• Supervise team activities and performance while maintaining hands‑on delivery activities
• Develop team and team members
• Identify opportunities for operational improvement through performance and business growth
• Assign and supervise service, spot and project work
• Collect, reconcile and report operational metrics to the SFSS and the customer liaison

• 3 or more years of contract or project experience including financial oversight
• 3 or more years of experience leading and developing a team
• Demonstrated ability to operate independently and collaborate with key stakeholders
• Excellent communication skills with customers, leadership, and peers

• Technical certificate in the electrical, controls or IT related field or 5 years of experience working in HVAC, fire alarm and/or security systems domain
• Previous sales or customer success experience
• Demonstrated ability to influence at varying levels across the organization
• Ability to use experience to appropriately apply the established standards

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. It is a leading software‑industrial company committed to introducing state‑of‑the‑art technology solutions to improve efficiency, sustainability, and safety in high‑growth businesses across broad‑based, attractive industrial end markets.

In addition to a performance‑driven salary and cutting‑edge work, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer‑subsidized Medical, Dental, Vision, and Life Insurance;
Short‑Term and Long‑Term Disability; 401(k) match;
Flexible Spending Accounts;
Health Savings Accounts; EAP;
Educational Assistance;
Parental Leave;
Paid Time Off; and 12 paid holidays.

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