Retail Display Installer- Technology

Position: Full Time Retail Display Installer- Technology
** Job Type:
** Regular
*
* Work Location:

** Market - SS - FL - Miami North
** Overview:
** 2020 Companies is hiring a full-time merchandising Field Service Representative!

The Field Service Representative plays a crucial role in executing shared services projects in partnership with and under the guidance of the Shared Services Field Management team.

The Field Service Representative role involves a broad range of responsibilities, focusing on execution, exceptional communication, leadership, follow-through on tasks/timelines, and coordination within the shared services division. The representative will perform various tasks, including break-fix repairs, display installation, and general merchandising.
* Hourly pay $18.00 per hour
* Next-day pay on-demand with Daily Pay
* Eligible for medical/dental/vision benefits* $50 per month in technology reimbursement
* Paid time off
* Paid mileage and drive time
* Flexible scheduling
* Variety of job tasks
* Career pathing and growth opportunities
*
* Job Description:

***
* Key Responsibilities:

**** Execution & Coordination**:
* Participate and occasionally lead activities within the shared services - local/ area markets and division-wide, ensuring accurate tracking and execution of all work functions across various markets
* Respond and remain responsible for consistent communication with field services management and Field Representatives (within 24 hours of contact)
* Complete 30 hours of field work on average per week within a 12 month period
* Responsible for keeping their availability updated and accurate
* Fully complete all assigned jobs on or before scheduled end dates
* Lead, installing, and building displays, end caps, fixturing
* Maintaining and updating displays according to planograms/ client requests
* Conducting break-fix repairs to ensure displays and fixtures are fully functional
* Lead early projects, overnight and early morning installations, and installations involving a team of 2+ people and provide solution feedback
* Manage virtual software teams and ensure successful execution of related tasks and timelines
* Work independently and lead teams in a fast-paced environment
* Participate and complete a variety of training and certification programs
* Accurately track, manage, record, and communicate activity via designated systems/ workflows
* Available for weekend, holiday, and early morning assignments as needed
** Scheduling / Planning
*** Your hours and locations may vary weekly, including occasional weekends, some early morning hours, and/or holidays based on store/client requirements. This role involves leading, coaching, and executing multiple job functions as agreed upon
* Accept and schedule all assigned jobs within 48 hours of receipt
** Team Management**:
* Provide daily communication, direction, training, and guidance to the team, ensuring team members have access to job knowledge, the ability to have questions answered, and role clarity
* Contribute to the team's success by assisting other members and ensuring that team goals, such as weekly and monthly job timelines, are met/completed
* Follow up on timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections
** Project Execution
*** Implement shared services initiatives effectively, ensuring alignment with organizational goals and timelines
** Relationship Development**:
* Build and maintain strong relationships within the shared services team: local/regional markets, clients, and other stakeholders
* Act as a leader and mentor, fostering collaboration and communication across all levels of the organization, especially within the local market and direct supervisors
** Travel & Project Execution**:
* Travel to all assigned locations within the market and region as required for projects and programs
* Support local market and regional teams in executing all projects assigned to the shared services division
** Leadership & Cross-functional Work**:
* Demonstrating professionalism, effective communication skills, and strong leadership abilities while representing the company
* Setting a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members
* Work across all aspects of the company and through cross-functional processes to ensure alignment and operational success
* Lead and perform various tasks across different divisions, ensuring shared services integrate seamlessly into the daily/ weekly workflow
** Customer & Client Satisfaction**:
* Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management
* Look for opportunities to address and course-correct behaviors while being open to feedback
*
* Qualifications:

**** Age / Eligibility
*** Must be 18 years or older (due to insurance requirements)
* Must be authorized to work in the United States
** Availability
* ** Flexible availability Monday through Friday
* Weekend and…