Fraud Prevention Representative​/Watch Expert

About

As part of our customer relations team, you will help detect fraudulent activities and listings early.

Youwill combine your watch expertise with our security mechanisms to help us deliver excellent quality across our platform.
You will uncover fraudulent attempts and analyze the patterns and methods used by fraudsters. In addition, you will ensure that Chrono
24 remains a secure online marketplace for high-quality watches.

• You will be an important part of our customer relations team as we expand our presence in the U.S., collaborating daily with the Fraud Prevention Team in Germany.
• Youwill inspect new listings to verifythe authenticity of the watches andthetrustworthiness of the sellers.
• Youwillmonitor security processesthatdetect and prevent fraudulent activity, while keeping sight of thebig picture.
• Youwillcommunicate with our international clients, primarily via phone or email.
• You will use your experience and expertise to help design new mechanisms and processes that keep Chrono
  24 safe and secure.

• Watches are your passion. You have an in-depth knowledge of watches that you are keen to expanduponand share with others.
• You have a basic technical understanding of security processes usedbyonline marketplaces.
• You are used to takingonresponsibilitiesand making decisions.
• You enjoy facing andthenresolving new challenges in an investigative and solution-oriented manner.
• You have a strong command of English, written and spoken. Additional foreign language skills are a plus.
• You stand out thanks to your proactive approach, teamwork skills, and the ability to act on your own initiative.
• You are proficient with standard Office programs and are quick to learn new systems.

• Join the global market leader in luxury watch e-commerce at a pivotal moment of US expansion
• High-impact, highly visible role — your results directly shape US supply growth
• Miami-based team with a collaborative, performance-driven culture
• Competitive compensation package with performance-based variable component

We stand for a dynamic company culture with flat hierarchies and strong team spirit. We are growing fast - and love pushing beyond our limits. By actively shaping our future, we create an inspiring and attractive work environment.