Financial Operations & Wire Transfer Specialist

• Location 3050 Corporate Way,Miramar, FL, 33025,United States
• Employee Type FT Non Exempt
• Required Degree High school
• Manage Others No

Individuals in the job are responsible for assisting Tropical Financial Credit Union in the achievement of its purpose of guiding members successfully through the financial marketplace. This position is responsible for the daily management and posting of all mail correspondence and for handling the wire function of the Operations Department. This position also supports the research function for the Credit Union and ensures that all requests for information are fulfilled in a timely manner.

include the following. Other duties may be assigned.

• Posts all member mail transactions in the Core System, including deposits, transfers, and loan payments, and complies with fraud prevention measures.
• Supports the Loan Servicing Department by posting insurance claims to the general ledger.
• Supports the Finance Department by posting all general ledger check deposits and member account adjustments.
• Supports the Mortgage Department by posting all daily transactions to the general ledger and member accounts, including closing proceeds, appraisal fees, and funds wire exchange account transactions for outgoing wires related to scheduled mortgage closings.
• Supports the Security Department by posting daily transactions as requested.
• Balances transactions against computer totals and maintains the security of all daily mail work. Serves as a teller.
• Reconciles and balances assigned cash box.

• Processes incoming and outgoing domestic wire transfers in accordance with credit union policies, UCC requirements, and regulatory guidelines.
• Assists with research, processing, and resolution of chargebacks and transaction disputes in compliance with Regulation E time frames.
• Communicates with internal departments, correspondent banks, and third-party vendors regarding wire and chargeback inquiries.
• Processes incoming mail requests for closed and dormant accounts.
• Activates inactive and dormant account requests received from branches, departments and via mail.
• Processes all returned mail and updates the Core System.
• Maintains a log of all returned Debit/ATM cards, including mailing requests.
• Processes address changes in compliance with established guidelines.
• Handles verification of deposits for member deposit products for private entities and government requests.
• Handles all mailed check orders received from members.
• Reviews CRM/BI ticketing systems periodically throughout the day for member requests.

• Supports processing of the deposit return checks report.
• Supports processing of the daily share draft exception report.
• Supports verification of the daily share draft file.
• Supports verification of all mobile deposit capture and ATM check images, including verification, approval, adjustment, or return of checks to members and corresponding account adjustments.
• Supports all research requests from internal and external sources, including providing copies of checks, statements, and responses to subpoenas via correspondence

• BSA Compliance - every employee is required to uphold the credit union’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions within TFCU will take into consideration the awareness of unusual or suspicious activity that is relevant to the department.
• In addition to any other assigned training courses, online BSA and OFAC courses must be completed at least annually, as made available by the Training and/or Compliance Departments.
• Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, USA Patriot Act, OFAC, Fair Lending and Credit Card Act.
• Comply with all TFCU policies and procedures to ensure compliance with such regulations.
• Provide service that meets the Service Standards defined by Tropical Financial Credit Union and achieve annual goals that are established through the Performance Management Process.
• An individual in this position is required to communicate and interact regularly with all credit union employees, Members and external vendors;…