Loan Servicing Specialist

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Full-time Regular Full-Time Professional Miami, FL, US

11 days ago Requisition

At International Finance Bank (IFB), our people are at the heart of everything we do. We are committed to fostering a culture of integrity, collaboration, and continuous growth while delivering exceptional financial services to our clients. IFB offers an environment where professionals are encouraged to lead with purpose, embrace change, and make a meaningful impact for our clients and communities.

Our Mission is rooted in serving our clients, our people, and our communities with integrity and purpose. We are committed to creating a seamless and secure customer experience built on trust, transparency, and effective communication, while delivering innovative financial solutions that support long-term growth. Guided by high ethical standards, IFB fosters a culture of continuous learning, collaboration, and accountability, empowering our employees to grow professionally, contribute meaningfully, and uphold the values that drive sustainable success for our clients, shareholders, and the communities we serve.

IFB’s Values of Exemplariness, Closeness, Decisiveness, and Soundness guide how we work and serve others. We lead with integrity, build trusted relationships, act with confidence and accountability, and make responsible decisions that support sustainable growth and long-term success.

Responsible for tracking insurance and ensuring adequate coverage by providing exceptional service to borrowers and ensuring compliance with regulatory requirements. Through accurate account administration, timely communication, and proactive problem‑solving, the specialist aims to enhance borrower satisfaction while safeguarding the Bank’s interests.

• Contributes to the enforcement of loan servicing policies and procedures to enhance operational efficiency and adhere to regulatory compliance.
• Monitors the servicing of loans, including maintenance and the review of several reports.
• Assists with the gathering of information for internal and external auditors.
• Monitors department email inboxes (insurance and loan servicing).
• Processes insurance payments from customer’s escrow account.
• Responsible for opening/closing of third party provider contracts for tax and insurance purposes.
• Performs test run & final run of annual escrow analysis.
• Other duties:
  Perform other duties as assigned by leaders.

Required

Education:

Graduated professional

Possible Degrees:
General Degree

Other

Education:

General banking certificates

Required Years of Experience in Position: 6 months - 1 year

Languages:

English and Spanish (Preferred)

• Critical Thinking
• Communication
• Customer Service
• Organizational Skills

IFB is an equal opportunity employer. It is the policy of IFB to provide Equal Employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, marital status, protected veteran status, or any other status protected under applicable federal state or local laws.

IFB complies fully with all applicable federal equal employment opportunity and affirmative action laws and regulations including those enforced by the equal employment opportunity commission (EEOC) and other federal and state agencies. The Bank takes affirmative action to ensure equal opportunity in all employment practices for minorities, women, protected veterans, and individuals with disabilities.

Applicants must be currently authorized to work in the United States on a full time basis. IFB does not provide visa sponsorship or take over sponsorship for employment based visas at this time, including but not limited to H-1B, H-2B, E-3, TN and, F-1 (OPT/STEM), or J-1 visas. Candidates requiring such sponsorship now or in the future will not be considered for employment.

To promote the safety and well-being of our employees and customers, IFB maintains a drug-free workplace. All candidates selected for hire are required to successfully complete a pre-employment background check and drug screening in accordance with company policy and applicable law.