Lending Specialist

Location:

999 Brickell Avenue, Miami, FL, 33131, United States

Functional

Job Title:

Lending Specialist

Corporate

Job Title:

Associate

Location:

Miami

Reporting Line:
Officer, Business Development Officer

Are you ready to be part of a dynamic, ever-growing team that transforms talent into top-tier financial professionals and visionary changemakers? At Helm Bank USA, we don’t just build careers - we build business leaders, while Growing the Dream
.

We are a leading Bank with global reach, shaping one of the most attractive personalized client services in the financial industry. At Helm Bank USA, we have created a new banking experience through a business model centered around our clients, proudly providing customer service for more than thirty years. Not only do we build strong relationships: our relationships are measured in generations.

Our vision is to create a financial connection to the United States for multinational companies and foreign national individuals seeking their own dreams of business opportunities and real estate investments. Through strong relationships, our purpose is to help our clients make great decisions.

Today
-as when we started
- Helm Bank USA is driven by one imperative goal: to create the best possible solutions for our clients; we are passionate about delivering expert advice to our clients and creating solutions that enable them to reach their financial ambitions in highly competitive markets.

At Helm Bank USA, we believe that the human touch and talent make all the difference!

You are a motivated exceptional financial services professional who is passionate about supporting key initiatives in a fast-paced environment. You excel at handling a rapid flow of requests and always thrive to provide utmost excellent level of support. You are a hardworking, dedicated, and positive individual who continuously aims to make outstanding contributions and effect a difference from day one.

• Verify accuracy of all information provided on application
• Assist in preparing credit applications
• Assist with the preparation of CIP and KYC forms.
• Effectively communicate the Terms and Conditions of the loan to the customer in a timely fashion.
• Maintain the highest quality standards with minimum supervision.
• Assist AVP Business Development Officer in follow up of prospective clients.
• Prepare and verify customer’s loan application via the phone
• Collect documents from customer required to support decision of loan approval in addition to third parties documents such as condo questionnaire, litigation documents and insurance.
• Ensure loans are ready to be processed as per established company procedures and policies.
• Ensure proper communication with internal departments and parties involved in the lending process.
• Receive inbound calls and make outbound follow up calls when applicable
• Understand the need to elevate customer calls when appropriate
• Ensure loan file requirements are met with lending criteria and standards
• Handle all correspondence and confidential information with customers
• Operate in compliance with laws and regulations and adhere to lending compliance guidelines
• Assist in special projects as assigned

• College degree is preferred
• Minimum of four years of related financial services experience and customer service.
• Must be bilingual in English, Portuguese and Spanish. Ability to fluently speak, understand, read and write both languages.
• Advanced Skills with Microsoft Office.

Ability to build and maintain collaborative relationships, fostering trust and mutual respect to achieve shared goals. Effective communication & Adaptability. Enhance Service Delivery. Conflict Resolution. Giving & Receiving feedback. Valuing Diversity.

Ability to understand and apply business principles, concepts, KPIs, and strategies to make informed decisions to contribute to organizational success. Strategic & Critical Thinking. Solutions-Driven. Decision Making.

Have a business-driven mindset, prioritizing customer’s needs. Problem-Solving. Growth Mindset. Aligning individual and department goals with bank’s business objectives. Omnichannel communication while maintaining personalized…