Director, Digital Asset & Brokerage Operations

Alpaca is a US‑headquartered self‑clearing broker‑dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and 24/5 trading. Our Series D funding round brought our total investment to over $320 million, fueling an ambitious vision. Alpaca is a licensed financial services company serving hundreds of institutions across 40 countries, with more than 9 million brokerage accounts.

This position is for an experienced trading operations manager with automated trading and middle‑ and back‑office experience.

Responsibilities include:

• Leading our US spot exchange operations (Alpaca Crypto LLC)
• Leading our Bahamas spot and derivatives exchange operations (Alpaca
  
  X Crypto Limited)
• Building and maintaining our internal trading desk

• Build and manage a globally distributed team of trade ops associates providing 24/5 service coverage
• Directly engage with our customers, providing world‑class service
• Review, identify, and resolve trade differences
• Process trade corrections and cancellations
• Inventory account reconciliation
• Provide input into new procedures and processes as well as revisions to existing operations procedures and processes
• Manage our trading desk (internal market maker) and work with engineering to build and monitor automated hedging strategies
• Manage our global fiat banking relationships
• Maintain relationships with liquidity providers, token projects and all our vendors
• Assist with financial and regulatory audits
• Work closely with engineering to bring industry‑leading crypto products to market

• Experienced running middle/back office trade operations for a brokerage or crypto exchange
• Built and managed a globally distributed customer service focused team providing world‑class 24/5 service coverage
• Experience trading crypto professionally
• Experience in US crypto regulations

• Quant research or have previously run a trading desk
• Entrepreneurial experience as co‑founder / founding team of a startup
• Operated within a SOC 1/2 Type 2 certified environment

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home‑Office Setup:
  One‑time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal‑opportunity workplace dedicated to pursuing and hiring a diverse workforce.