Credit & Collections Specialist

Client Overview:

Our client, a well-established retail organization, is looking to add a Credit & Collections Specialist to their growing team. This position will assist in supporting financial operations, customer account management, and transactional processing across multiple business functions.

$24/hr - $28/hr

The Credit & Collections Specialist will support accounts receivable and credit functions, including collections, account reconciliations, payment processing, customer account maintenance, and issue resolution. This role works closely with internal departments and external customers to ensure timely payments, accurate records, and strong customer service.

• Manage customer accounts by reviewing orders, monitoring credit limits, and supporting collections activities to ensure timely payment.
• Research and resolve account discrepancies, including unapplied payments, deductions, chargebacks, and outstanding balances.
• Perform account reconciliations, maintain accurate customer records, and prepare statements, reports, and supporting documentation.
• Collaborate with customers and internal teams to resolve account issues while supporting month-end balancing and maintaining detailed collection records.
• Assist with special projects and reporting as assigned.
• Support process improvement initiatives within credit and accounts receivable operations.
• Maintain confidentiality of company and customer information.
• Collaborate with team members to meet departmental goals and deadlines.
• Perform additional duties as needed to support business operations.

• 2+ years of experience in accounts receivable, collections, credit, or related finance functions.
• Proficiency with Microsoft Office, including Excel, Outlook, and Word.
• Knowledge of collections, reconciliations, account maintenance, and credit processes.
• Strong communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Professional customer service skills and ability to handle confidential information.
• Self-motivated with the ability to work independently and collaboratively.

• Experience supporting credit, accounts receivable, or finance operations within a larger organization.
• Experience with ERP or accounting software is preferred.
• Experience working in a high-volume transactional environment is preferred.

• Associate's degree in Accounting, Finance, Business, or a related field is preferred.

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).