Operations Associate

Job Description

The Operations Associate is primarily responsible for the review of new accounts, account maintenances and asset movement processes.

• Review account opening documentation to ensure it complies with regulatory guidelines and internal policies and procedures.
• Assessment of plausibility and reasonability of SOW and financial information.
• Maintain, respond, and update custodian requirements for account opening process.
• Inform clients on any documentation deficiencies.
• Monitor any pending or missing information from customers and prepare the corresponding status reports.
• Process client’s requests including changes in personal information, financial data, asset movement requests and others.
• Process client’s requests for additional services provided by the custodian such as debit cards, checks and other financial services.
• Support with general inquiries from clients.
• Ongoing training and information sharing with clients.
• Serve as liaison between the custodian and clients/advisors.

• Bachelor’s degree in Business Administration or related field preferred.
• Requires a minimum of five (5) years of industry related experience.
• FINRA Series 99 or 7 licenses desired.
• Previous experience using NetX
  360 is a plus.

• Ability to work under pressure and time bound projects.
• Ability to work with high volume of transactions in a fast-paced environment.
• Strong problem-solving skills and analytical abilities.
• Detail oriented and organized.
• Self-motivated and strong written and verbal communication skills.