Operations Associate- Int'l

At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice—building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth—with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US.

At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you—working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients—those includes all our associates as well.

The Operations Associate International, in partnership with the Operations Managers, assists staff in providing sales growth, service excellence and operational integrity. Responsible for operational tasks for the department and training initiatives to support the department for sales growth and acts as a liaison between the International Banking department and other internal departments.

• Provide operational support to the International Banking Division Team / Division.
• Prepare and Process account opening forms with respective internal departments, including Bank Secrecy Act / Anti Money Laundering.
• Provide operational support by creating, preparing, reviewing and backing up W8 documentation within appropriate set deadlines.
• Perform and process all account maintenance utilizing all resources available.
• Participate in departmental projects.
• Review and enter data information into appropriate databases.
• Retrieve data for team members upon request.
• Follow all policies and procedures and adhere to compliance guidelines.
• Perform other duties as assigned which include serving as a CRA back-up for staff coverage, when needed.
• Participates and supports community events, CRA initiatives, activities and programs.
• Track issues and elevate unresolved issues through proper channels.

• Ability to manage multiple priorities and meet deadlines in a fast paced environment.
• Strong communication and interpersonal skills.
• Ability to present a confident and professional demeanor.
• Knowledge of general banking practices, regulations, and Valley procedures.
• Knowledge of all Bank products and services.
• Ability to read, analyze, and interpret general business periodicals, reports, professional journals, technical procedures, or governmental regulations.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from groups of managers, customers, and staff.
• Ability to effectively present information in one-on-one and group situations.
• Intermediate PC skills including Microsoft Word, Excel, PowerPoint.
• Highly developed organizational skills and attention to detail.

• High school diploma or GED and a minimum of 2 years' related experience in Banking.

• Bachelor's degree and Supervisory/Project experience.