Portfolio Manager - Commercial Banking; Middle Market

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The Portfolio Manager primary purpose is to ensure objectives related to credit underwriting and internal portfolio management are met, in addition to supporting the workflow of the Commercial Team of RMs and commercial lending associates. This position will provide approval within established guidelines for daily credit/portfolio administrative activity. The Portfolio Manager will be responsible for but not limited to the following activities.

Primary responsibilities for this position will be that of Underwriting and Portfolio Management and execution of 1A risk management activities in a manner consistent with CIBC’s risk culture.

• Serve as the client’s primary contact/resource/advocate at the Bank for portfolio related issues/reporting/maintenance or new requests on existing credit
• Renewal activities with existing clients – PM leading associated activities with RM input
• Remain active and engaged in periodic client calls and visits for assigned portfolio
• Maintain Salesforce pipeline on existing clients (draws, increases, paydowns, payoffs)

• Loan closing process – responsible for driving the closing process with internal closing team and Portfolio Coordinator
• Engage RM as needed; primarily with respect to material changes to negotiated business terms with the client

• Work with CIS Relationship Support to update / correct identified data issues
• Address upcoming maturities and annual reviews on time; help remediate payment past dues
• Ensure all customer financial reporting / covenants are collected on time
• Support closing team to ensure collection of outstanding loan document exceptions
• Follow up on past due real estate taxes / insurance certificates to clear exceptions
• Prepare CAMP reports and quarterly trend cards / reviews
• Prepare FAS 114 memo / analysis
• Complete quarterly SOX controls and ensure accurate risk ratings at all times for covered portfolio
• Respond to approval requests for overdrafts, manual wires, NSF wires, ACH suspensions, etc.
• Review borrowing base availability and approve loan advances
• Coordinate onboarding, deposit account opening and TM setup activities
• Review pricing grid / tickler reports to ensure pricing and fees have been applied / adjusted correctly
• Remain active and engaged in periodic client calls and visits for assigned portfolio
• Renewal activities with existing clients – PM leading associated activities with RM input
• Has direct client contact in performing responsibilities as needed

• Consults with the RM on cross-sell opportunities

• Mentor and provide situational training support to Associates and Sr. Associates

• Relationship building – Develop new client relationships through business development activities, leveraging referral sources, existing clients and centers of influence. Actively monitor and manage these relationships by fully understanding our clients’ goals, purpose and the status of our clients’ business.
• Teamwork – Work with internal partners to connect clients with opportunities. Commit to building a profile in the local business community in order to leverage that profile into effective working relationships with new and existing clients and internal partners.
• Client experience – Proactively assess your clients’ needs and propose solutions to deliver to meet those needs. Interact with assigned clients as necessary to facilitate prompt response to questions, enquiries or issues in order to provide “best in class” service. Apply acquired industry/company knowledge to the development of client/prospect proposals for financial and strategic solutions to meet client needs.

• You put our clients…