Bsa & Regulatory Officer - Waterford

JOB SUMMARY

The Unit Supervisor for the Florida Region BSA Unit supports the execution, coordination, and day-to-day oversight of the Bank’s BSA/AML transaction monitoring and regional BSA operational activities assigned to the Florida Region. The position is responsible for supervising the Florida Transaction Monitoring Team, which at present consists of two BSA Analysts, and ensuring timely assignment, review, follow‑up, quality oversight, and escalation of transaction monitoring alerts and related BSA matters in accordance with applicable procedures, service‑level expectations, and the Bank’s BSA/AML Compliance Program.

The role provides direct supervision, guidance, coaching, workload coordination, and performance follow‑up for the Florida Transaction Monitoring Team. The Unit Supervisor is responsible for day‑to‑day performance follow‑up and execution of assigned work, including daily alert assignments, monitoring of production, review of in‑progress alerts and investigations, quality feedback, production disruption tracking, and escalation of matters that may affect timeliness, backlog management, documentation quality, employee performance, or regulatory compliance expectations.

In addition to transaction monitoring responsibilities, the Unit Supervisor coordinates and monitors certain regional BSA/AML operational activities, including account opening exceptions requiring BSA review, OPB quality review coordination, FIU requests for information, investigation second‑level review, potential SAR referral escalation, quarterly quality metrics, and BSA reporting support. Matters involving SLA risk, potential backlog, employee relations, account opening exception recommendations, SAR‑related escalation, or issues requiring BSA Officer determination must be escalated to the BSA Officer and applicable Corporate BSA/Compliance stakeholders, as appropriate.

BSA/AML – Florida Compliance Unit Oversight Functions
Florida Region BSA Unit Supervisory and Operational Functions %
TIME

• Supervise, monitor, and provide performance feedback to the BSA Compliance Specialist and Transaction Monitoring Analysts assigned to the Florida Compliance Unit, providing day-to-day guidance and coaching to support consistent execution of BSA/AML responsibilities. 20%
• Assign, distribute, monitor, and review the work of BSA Compliance Specialists and Transaction Monitoring Analysts, including workload progress, quality, aging, and prioritization of assigned BSA/AML tasks. 15%
• Support the Compliance Officer in developing, updating, implementing, and communicating BSA/AML procedures, processes, and controls applicable to the Florida Region, ensuring regional practices remain aligned with Bank-wide BSA/AML Program requirements. 15%
• Coordinate and support BSA/AML functions for the Florida Region, including coordination of second‑level reviews of Florida suspicious activity investigations performed by the Corporate Compliance Unit and review, recommendation, coordination, or escalation of account opening exceptions requested by the Region’s Business Units, including Foreign Individual Accounts, as applicable. 15%
• Serve as liaison between the BSA FIU Unit and the Florida Region by obtaining explanations, documentation, and supporting information needed to supplement the investigation process and by following up on Accounts Resolution Committee cases involving the Region. 15%
• Serve as liaison between the High‑Risk Customers Unit and the Florida Region, supporting timely completion of ongoing due diligence and periodic review processes, including OPBs and related follow‑up activities. 10%
• Support BSA/AML examinations, internal audits, independent testing, management reviews, remediation efforts, system implementations, process enhancements, user testing, procedure updates, and workflow changes affecting Florida transaction monitoring or regional BSA/AML operational activities, as assigned. 10%

• Participate in and support the execution of the Bank’s BSA/AML and OFAC Compliance Program for the Florida Region, ensuring alignment with Corporate BSA standards, applicable procedures, and…