Client Service Analyst

Miami, Florida, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.

As a part of our growing Client Services team you will handle reinsurance accounting and claims in addition to providing technical expertise for clients, reinsurers, and internal teams.

Client Service Analyst responsibilities:

• Serve as premium and claims contact between clients and reinsurers.
• Analyze and understand reinsurance contracts.
• Ability to create and analyze various reinsurance reports.
• Use problem solving skills to address and resolve questions.
• Conduct timely and regular follow-ups when needed.
• Coordinate new client onboarding.

Assist team members with training and problem solving.

Performs other responsibilities and duties as needed.

• Associates or Bachelor’s Degree in Business Administration or related field;
  Accounting, Finance, Math, or Economics preferred.

Typically 2-5 years business experience preferred.

Fluent in English and Spanish

Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).

Ability to efficiently organize work and manage time in order to meet deadlines.

Ability to work outside of normal business hours as needed.

Strong verbal and interpersonal communication skills required.

• Communicate effectively through both verbal and written means.

Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information.

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long‑term success.

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.