Senior FP&A Manager; Customer Success

• As the Sr. FP&A Manager and a leader in the Go-To-Market Finance Team on a hybrid schedule in our Miami office, you will play a pivotal role in shaping Anaplan’s financial strategy and driving excellence in financial planning and analysis
• You will work in close partnership with the Chief Customer Officer (CCO) and her Customer Success team, including the Operations Team, collaborating with senior Customer Success leaders and influencing strategic decision-making through accurate forecasting, insightful analysis, and trusted business partnership
• Be part of a dynamic team that is driving financial excellence and strategic investment optimization at the highest levels of the organization
• You will have the unique opportunity to work directly with cutting-edge financial planning tools while supporting the customer success organization that is shaping the future of connected planning
• Become a trusted advisor to senior leadership, influencing weekly business activities and strategic decision-making
• Own the top-line renewals forecast, delivering key insights and executive-level summaries on critical metrics (Bookings, Billings, ARR, GRR)
• Lead the P&L process and strategic analysis for GTM functions, focusing on revenue drivers, resource allocation, and expense management
• Drive improvements in management reporting by partnering with Operations to more accurately track operating and financial results
• Champion the adoption of AI tools in day-to-day operations to drive predictive analytics and automate financial reporting
• Lead the development and implementation of highly scalable financial processes and models to support enterprise growth and operational excellence
• Distill and synthesize complex issues, communicating key messages and actionable recommendations to the leadership team
• Direct headcount and operating expense strategy for Customer Success, partnering with Recruiting and department leaders to align with budget
• Partner with corporate FP&A on the long-range planning model, ensuring cross-functional alignment and clear communication of key drivers

Exceptional ability to work cross-functionally and drive alignment in a fast-paced, constantly evolving setting

Proven track record of effective business partnership and influencing decisions at the senior leadership level

Superior communication, analytical, and problem-solving skills with an ability to distill complex information into a clear narrative

Experience with enterprise financial planning tools, particularly Anaplan, is highly desirable8+ years of progressive FP&A or business finance experience in a high-growth, global SaaS environment

Expertise in building complex, automated, and scalable financial models to support executive-level reviews and strategic decisions