Collections Specialist

ITTConnect is seeking a Collector & Foreclosure Specialist for a direct-hire full time position with a client that is a large financial institution.

The Collector & Foreclosure Specialist primarily functions as a collector, which includes contacting borrowers regarding past due loans. In addition, this function will assist the Team Leader by drafting demand letters, contacting the Bank's attorneys (either in-house or external), produce reports, and participate on projects as designated by the Team Leaders.

• Managing severely past due loans thru the foreclosure process.
• Tracking foreclosure sales while providing detailed reporting to Management.
• Acting as the conduit between the Bank, the borrower, and the Bank's attorneys.
• Review and submitting invoices representing the Bank attorneys' fees.
• Maintain and understand the requirements of FDCPA.
• Outbound / Inbound calls to and from delinquent borrowers.
• Resolve past due loans while minimizing risk.
• Maintain and update calling activities within the designated system.

• Minimum of 5 of relevant experience.
• In-depth knowledge of federal, state, and investor requirements related to foreclosure
• Knowledge of banking regulations and compliance requirements, including AML, BSA and Bank Secrecy Act.
• Strong analytical and problem-solving abilities, with the capacity to interpret financial information and client needs.
• Proven ability to manage complex foreclosure cases and resolve escalated issues.
• Excellent written and verbal communication skills, with the ability to interact effectively with internal and external stakeholders
• Must be fluent in Spanish. Portuguese is a plus.