Investigation Specialist Ii

Overview

Requisition No: 863202

Agency:
Business and Professional Regulations

Working Title:

INVESTIGATION SPECIALIST II -

Pay Plan:
Career Service

Position Number:

Salary: $1,689.23 - $1,783.25 Biweekly CAD included

Posting Closing Date: 03/04/2026

Total Compensation Estimator Tool

Division of Florida Condominiums, Timeshares and Mobile Homes

Investigation Specialist II

Open Competitive

The Organization And Mission

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

The Work You Will Do

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is part of the investigative team. It is responsible for analyzing and investigating incoming complaints alleging violations of Florida Statutes and Board Rules regulated by the Department.

Your Specific Responsibilities

The incumbent in this position is responsible for investigating complaints against condominium, cooperative and timeshare associations. This includes:

• Conducts investigations of more complex issues to determine regulated parties' compliance with the Florida Statutes and Administrative Code.
• Reviews and analyzes jurisdictional issues, prepares investigative plans, interviews witnesses, gathers and maintains physical evidence, conducts authorized travel, maintains investigative files properly.
• Provides written and telephonic responses to complaints and inquiries from the public concerning issues regulated by the Division’s program areas.
• Communicates with the public in a timely manner and is knowledgeable in applying the statutes and administrative rules enforced by the division to varying factual scenarios.
• Generates appropriate documentation and maintains appropriate files in response to complaints and inquiries from the public.
• Prepares cases for administrative action, trial, and related hearings or proceedings.
• Develops and maintains a network of contacts among members and representatives of regulated industries.
• Maintains a wide range of general knowledge of the Department and other agencies’ functions in order to provide referral information to the public as needed.
• Performs other related work as required.

Knowledge, Skills & Abilities

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Skilled with attention to detail and critical thinking.
• Skilled with strong oral and written communication.
• Skilled with customer service etiquette.

Minimum Requirement

• Two years of investigative experience;
• Two years of experience in researching and analyzing statutory issues.

Preferred

• Bachelor's Degree from an accredited college or university; OR
• Associate's Degree from an accredited college or university and two years of investigative experience;
• Who are bilingual in both English and Spanish.

Benefits

The Benefits of Working for the State of Florida:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical…