VICTIM Witness Specialist II - Victim Witness Services Unit Job Miami area,Florida USA,Government

Position: VICTIM WITNESS SPECIALIST II - Victim Witness Services Unit

VICTIM WITNESS SPECIALIST II – Victim Witness Services Unit

Location: E.R. Graham Building, 1350 Northwest 12th Avenue

Position Overview

The Victim Witness Specialist II position provides support to the “A”, “B” and “C” level Assistant State Attorneys in the Felony Judicial Divisions. This position serves as a point of contact for victims and witnesses, providing guidance and support throughout the criminal justice system. The work schedule is 8:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m., and flexibility is required.

Responsibilities

Preparing weekly availability lists for trial
Assessing victims’ needs and making appropriate referrals to community resources for victims’ assistance
Providing information to victims and witnesses on their rights and the criminal justice system
Sending mandatory trial subpoenas
Preparing witness locates
Coordinating the appearances of victims and witnesses for depositions, satellite depositions, and court hearings
Assisting the Assistant State Attorneys when preparing for trial
Performing phone contact with victims and witnesses
Performing other related duties as assigned

Minimum Requirements

Bachelor’s Degree or,
Associate Degree and one (1) year experience with work in the area of criminal justice, social science, counseling, public contact/customer service or,
An equivalent combination of education and experience

Preferred Qualifications and Skills

Fluency in English and Spanish or English and Creole
Having customer service experience

Specific Skills and Characteristics

Possess and demonstrate excellent organizational skills
Possess and demonstrate significant knowledge of computer programs
Possess and demonstrate being detailed oriented
Work effectively under pressure and meet stringent time constraints
Be a self–starter and work independently
Work effectively with all levels of staff and the public
Be personable and positive, demonstrating compassion and providing excellent customer service to all levels of staff and the public

Insurance benefits, vacation package, and Florida Retirement System Pension benefits are offered with this position.

Internal and External Candidates will be considered.

Equal Employment Opportunity/Affirmative Action Employer.

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