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Senior Human Services Program Specialist

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Florida Department of Financial Services
Full Time position
Listed on 2026-06-27
Job specializations:
  • Government
    Public Health, Government Administration, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 52530 USD Yearly USD 52530.00 YEAR
Job Description & How to Apply Below
Position: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 41001334

SENIOR HUMAN SERVICES PROGRAM SPECIALIST -

Requisition No: 872132

Agency:
Office of the Attorney General

Working Title:

SENIOR HUMAN SERVICES PROGRAM SPECIALIST -

This is a re-advertisement. Prior applicants need not re-apply.

Our Organization and Mission

The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States.

Pay

$52,530.40 Annually

Position Summary

This position is in the Division of Victim Services and Criminal Justice Programs with the Office of the Attorney General. As a Senior Human Services Program Specialist, you will serve as part of a team of regional victim advocates across the state. The position may be filled in Miami or Ft. Lauderdale.

Location

Miami, FL and Ft. Lauderdale, FL.

Qualifications
  • Eight (8) years of experience in social work or victim services, probation and parole, claims or benefits eligibility determination.
  • A Bachelor’s degree from an accredited college or university can substitute for four (4) years of the required work experience.
  • A master’s degree in a related field can substitute for six years of the required experience.
Preferred Qualifications
  • At least two years of experience providing direct services to crime victims.
  • Experience working with crime victims in the court process.
  • Familiar with the principles and techniques of effective crisis intervention.
  • Strong interpersonal skills; comfortable with public speaking; can work independently and manage time while completing a variety of tasks.
Responsibilities
  • Provides appellate notification and explains court decisions, court documents and provides court accompaniment to victims and next of kin in assigned district courts of appeal, circuit court and the Florida Supreme Court.
  • Enters and tracks victim information into the criminal appellate database, works as a liaison with the State Attorney’s Office (SAO) to obtain accurate victim information, trains SAO advocates and other allied professionals on the criminal appellate process and other duties necessary related to the criminal appellate process.
  • Analyzes victims’ compensation claims through the VAN and VANNext systems in order to assist both victims of crime and victim compensation analysts with claim determination. Works collaboratively with law enforcement agencies and the public regarding line of duty death claims.
  • Schedules and provides in-depth training to allied professionals related to Division programs, such as the Address Confidentiality Program, Victim Compensation, and Cybersafety.
  • Serves as a liaison with local city, county, and state officials, allied professional groups, community groups and the community at large to provide information about Florida Statute 960 and collaborate to improve victim services.
  • Ensures necessary services are being provided within the assigned geographical area and works with community providers to fill gaps in services.
  • Attends local coalition meetings, taskforces, work groups and review teams to assist with analysis of criminal cases in efforts to improve victim services.
  • Deploys to mass casualty criminal incidents to assist victims, families and communities in need of assistance with victim compensation claims and other duties as assigned.
  • Serves as consultant to management for the purpose of improving operational procedures.
  • Completes special assignments and performs related duties as assigned.

NOTE:

This position involves local and occasional statewide travel.

Background Check and Drug-Free Workplace

All OAG positions are “sensitive or special trust” and require favorable results on a background investigation including fingerprinting, pursuant to s. 110.1127(2)(a), F.S. The State of Florida supports a Drug-Free Workplace; all employees are subject to reasonable suspicion or other drug testing in accordance with section 112.0455, F.S. All applicants must be U.S. citizens or lawfully authorized to work in the U.S.

Benefits
  • Annual and Sick Leave benefits.
  • Nine paid holidays and one Personal Holiday each year.
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
  • Retirement plan options, including employer contributions.

Pursuant to Florida Law, 110.211 F.S., the State of Florida is an EEO employer.

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Position Requirements
10+ Years work experience
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