Tax Appeal Specialist

Tax Appeal Specialist – Broward County Board of County Commissioners

The Broward County Board of County Commissioners is seeking qualified candidates for the position of Tax Appeal Specialist.

• Eleven (11) paid holidays each year
• Vacation (Paid Time Off) – 2 weeks per year
• Tuition Reimbursement – up to $2,000 annually
• Up to 40 hours of Job Basis Leave for eligible positions
• Paid Parental Leave
• High Deductible Health Plan (bi‑weekly premiums: Employee $10.90 / Family $80.79)
• County Funded Health Savings Account – up to $2,000 annually
• Consumer Driven Health Plan (bi‑weekly premiums: Employee $82.58 / Family $286.79)
• 457 Deferred Compensation – county matches up to $2,000 a year

The Tax Appeal Specialist performs a variety of activities associated with Value Adjustment Board (VAB) petition filing in the Finance and Administrative Services Department (FASD). This position works under close general supervision following set procedures while determining how or when to complete tasks.

Requires one (1) year of experience in procedures of recording, indexing, and imaging of legal documents or VAB procedures or closely related experience.

None.

One (1) year or more working with Axia software.

One (1) year or more experience using Microsoft Outlook and/or Adobe Acrobat Pro.

• Updates and maintains the Axia database to facilitate petition filing, verify and schedule hearings before special magistrates, and audit Special Magistrate worksheets.
• Interacts with the public, Property Appraiser’s Office, or county staff to assist with Department services, VAB software, equipment, fee collection, and Q&A related to the VAB process, identifying service needs or locating missing materials.
• Assists taxpayers in completing petitions, processes petitions, schedules Special Magistrate hearings, and mails hearing notices to petitioners.
• Balances the cash drawer to ensure the amount of money matches funds processed.
• Scans documents into the VAB database to maintain a computerized archive, facilitates data retrieval, and reviews scanned documents for quality control to ensure clarity, completeness, and proper sequencing.
• Resolves day‑to‑day operational problems with the public to facilitate effective operation of the unit.
• Performs minor maintenance and repairs on office equipment, including scanners, copiers, computers, and related equipment.
• Audits Special Magistrate worksheets.
• Performs related work as required.

Perform sedentary work that involves walking or standing some of the time and exerting up to 10 pounds of force or sustained keyboard operations.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Makes good and timely decisions that keep the organization moving forward. Swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others’ expertise.

Secures and deploys resources effectively and efficiently. Accomplishes tasks without waste, leveraging available resources; requests additional resources when appropriate. Manages multiple priorities and competing demands calmly and effectively.

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Generally follows defined and communicated standards, methods, and procedures. Seeks advice and finds ways to work better within processes. Makes reasonable suggestions to improve work methods.

Relates openly and comfortably with diverse groups of people. Maintains an open, friendly, and accepting demeanor when interacting with others; starts conversations and builds rapport; listens attentively and responds non‑defensively when given advice, instruction, or critical feedback.

Develops and delivers…