Medical Assistant

Job Overview

Medical Assistant – University of Miami Health System, Department of SCCC – Posner, Full‑time, Staff.

• The Medical Assistant (MA) provides overall care with loving kindness. As a member of the team, the MA will utilize creative methods to support patients’ individual needs and respect patient’s spiritual beliefs, faith, and practices.
• Encourages patients to speak honestly about their feelings, no matter what they are feeling.
• The MA creates a safe comfortable environment that allows the patient to heal physically and spiritually.
• Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.
• Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally. Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members.
• Seeks assistance when needed and contributes to team building by participating in unit/clinic programs and meetings.
• Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.
• Attains educational knowledge and competencies that reflect current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
• Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
• Meets diverse communication needs of patients with Limited English Proficiency (LEP).

• Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statutes, rules, and regulations.
• Incorporates protocols and standards of care into daily practice.
• Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self‑esteem.

• Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
• Demonstrates knowledge of basic medical terminology.
• Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
• Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
• Performs routine laboratory tests.
• Performs vital signs, EKG, phlebotomy, and documents in patient’s medical record.
• Observes and reports patient’s signs or symptoms changes.
• Administers medication safely as directed by the physician. Assists in patient care activities such as walking.
• Escorts and transports patients to various hospital locations.
• Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
• Schedules patients for tests and completes required forms for laboratory work.
• Provides patient with provider’s care instructions and information.
• Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.
• Adheres to University and unit-level Policies & Procedures and safeguards University’s assets.
• Note:
  
  Designee in charge of the unit shall assign specific functions and competencies pertinent to the unit. Physician in charge shall review and sign‑off all Medical Assistant’s competencies and evaluations.

• High school diploma or equivalent.
• Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).
• Approved MA Certifications (CMA, RMA, CCMA, NCMA, NRCMA) or equivalent.
• American Heart Association (AHA)…