Medical Assistant -Hybrid

Position: Medical Assistant 2 -Hybrid
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** Certified Medical Assistant 2
**** Sign On Bonus $5,000    
** The University of Miami/UHealth Department of Neurology has an exciting opportunity for a Full Time Certified Medical Assistant 2 to work at the UHealth Medical Campus. The Medical Assistant (MA) 2 will perform multi-skilled tasks to assist the medical providers. The MA 2 shall assist patients’ healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service.

The MA 2 provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA 2 to a Nurse or Designee in charge of the unit/clinic.  The MA 2 shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism.

The MA 2 provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.
* Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
* Demonstrate knowledge of basic medical terminology.
* Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
* Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
* Performs routine laboratory tests.
* Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.
* Observes and reports patient’s signs or symptoms changes.
* Administers medication safely as directed by the physician. Assists in patient care activities such as walking.
* Escorts and transports patients to various hospital locations.
* Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
* Schedules patients for tests and completes required forms for laboratory work.
* Provides patient with provider’s care instructions and information.
* Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.
* Adheres to University and unit-level Policies & Procedures and safeguards University’s assets.
** Department Specific Functions
*** Preceptor to Jr MAs
* Comply with Neurology PQRS workflow.
* Triage UChart In basket messages which can include creating telephone encounters, and communicating with providers, patients, and other staff members.
* In-Basket:  Results  Patient Calls  Staff Messages  Patient Advise  Rx Request  Patient Schedule  Pt Advice request
* Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment
* Medical records/forms
* Other clerical duties  Prior authorizations (labs/DME)  Obtain and process faxes  Scanning
* Schedules patients for tests and completes required forms for lab work.
* Answer incoming calls
*** This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Any relevant education, certifications and/or work experience may be considered.
***** Core Qualifications
*** High school diploma or equivalent
** Certification and Licensing:
*** Approved MA Certifications*:
** CMA
- Certified…