Float Patient Access Associate, BHPC - Office shift varies

Sign-On Bonus

Up to $1,000

Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence.

For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the  U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high‑performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.

Proficient at performing the day-to-day functions of the PPR in the practice/medical office which includes answering the phones, check‑in, check‑out, charge entry, insurance verification and scheduling complex patient appointments, diagnostic treatments or surgery. Ensures patient medical records are ready for clinic and that all pertinent billing information has been captured and accurately entered into the appropriate computer program for processing. Communicates effectively with patients, co‑workers, physicians and practice manager.

Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to our patients, physicians, and each other. Estimated pay range for this position is $17.27‑$20.90 / hour depending on experience.

Degrees:

• High School Diploma, Certificate of attendance, GED, Training, or equivalent Experience.

Additional Qualifications:

• Associate’s degree preferred, or equivalent work experience.
• Must have 1 year as a Patient Financial Representative or Physician Practice Patient Representative, or have extensive experience in the health environment/registration.
• Experience in Microsoft Office required.
• Excellent interpersonal communication skills (verbal and written) and customer service skills required.
• Ability to work in a high-volume, fast-paced work environment.
• Ability to perform basic mathematical calculations.
• Knowledge of healthcare regulatory guidelines to include but not limited to HIPAA and AHCA preferred.
• Knowledge of insurance contracts, collections, authorizations, and pre-certification preferred.
• Extensive knowledge of Medical Terminology preferred.
• Bilingual English, Spanish/Creole preferred.

Minimum

Required Experience:

3 Years

EOE, including disability/vets