Sr. Practice Manager

Sr. Practice Manager page is loaded## Sr. Practice Manager remote type:
On-Site locations:
Miami, FLtime type:
Full time posted on:
Posted Yesterday job requisition :
R
** Current Employees:
** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click  to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this .The Sr. Practice Manager (H) directs and maintains all aspects of the daily activities of the practice for its successful operation, which includes the efficient and timely scheduling of patients for clinics and surgeries.

Moreover, the Senior Practice Manager (H) develops, trains, coordinates, and recruits personnel for the practice to ensure that all offices are properly staffed and operational.  Additionally, the incumbent supervises scheduling support staff for physicians to ensure patient access and satisfaction, and effective and efficient coordination of out-patient appointments.## ##
** CORE JOB FUNCTIONS
*** Manages and coordinates the activities of office and clinic personnel.
* Approves time and attendance documents.
* Oversees recommendations for hires, transfers, promotions, and terminations, and trains and evaluates all positions for the practice.
* Maintains and adjusts job descriptions for department staff.
* Sets goals and objectives for support staff and evaluates their performance.
* Trains or facilitates the training of personnel within the assigned division(s).
* Participates in customer service and leadership training.
* Attends University meetings regarding UCare, Epic implementation, HIPAA compliance, and third-party payor contracts.
* Develops and implements an inventory control system for supplies and materials required by the practice.
* Oversees employee, patient, and physician relations and problem resolution as it occurs in the offices.
* Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.
** Department Specific Functions – 50%
*** Collaborate with centralized department leadership, in conjunction with the Division Chiefs, to develop operating, capitol and special project budgets.  Monitors approved budget for the divisions and responds to requests from the leadership, including the Director of Finance, for information related to budget variances.
* Maintains and implements policies and procedures specific to the Pediatric Subspecialties which are consistent with the Department and University rules and compliant with state, federal; and professional regulations as well as standard policies and procedures.
* Performs a limited role as administrative liaison between the divisions, the department, other University Departments and Centers, UMMG and outside agencies and organizations including Jackson Memorial Hospital.
* Implements the clinical operations plans in conjunction with Division Chiefs, Senior Department Administrator, and the Vice Chairman for Administration, which reflect the strategic initiatives and departmental long-term plans for the Department and School.
* Develops management reports to track and benchmark division activities including productivity, patient access and patient satisfaction surveys.  Incumbent would need to be familiar with producing variance reports related to division charges and collections, and physician work RVU’s.  Other reports would include those related to physician scheduling templates, clinic access and volumes.
* Responsible for the management, supervision, overall professional growth and coordination of activities for support staff and other non-academic staff.  Establish work schedules and assignments for staff at multiple locations, according to workload and clinical volume.
* Direct or conduct recruitment, hiring and training of personnel.  Responsible for overall performance management including disciplinary action, counseling, completing employee performance appraisals (with appropriate faculty input),…