Chief of Staff, Network

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. As Chief of Staff, Network you will serve as a crucial strategic partner to the Chief Network Officer, playing a key role in aligning and optimizing operations across the Network Organization. You will be responsible for designing and implementing effective managerial structures, strategic initiatives, facilitating cross-functional collaboration, overseeing operational performance, establishing efficient meeting cadences, and developing impactful presentations for executive leadership.

This role offers a unique opportunity to make a significant impact on our organization's performance and contribute to our mission of delivering exceptional patient care.

• Leadership and Representation: Ability to stand in for the Chief Network Officer in meetings, presenting Chen Med's strategic vision and operational updates effectively.
• Organizational
  
  Skills:
  
  Highly organized with strong project management capabilities to oversee multiple initiatives simultaneously, ensuring timely and efficient execution.
• Interpersonal and Communication
  
  Skills:
  
  Humble yet assertive; capable of speaking up in strategic discussions while fostering collaboration across departments.
• Financial Acumen: Experience in developing financial plans, managing budgets, and driving financial stewardship within healthcare operations.
• Cross-Functional Coordination: Proven track record of coordinating between various departments (e.g., community nursing, clinical strategy, specialty network management, utilization management) to achieve organizational objectives.
• Data-Driven Decision Making: Skilled in creating and maintaining dashboards to track success metrics, and using data to inform strategic decisions and drive performance improvements.
• Managed Care
  
  Experience:
  
  Background in managed care with understanding of healthcare delivery systems, payer dynamics, and value-based care models. Direct experience in managing or coordinating care for specialists, skilled nursing facilities, or other healthcare providers outside the primary care setting.
• Experience in:
  • Managing projects or initiatives that involve specialists or post-acute care providers.
  • Developing and implementing care models that integrate specialty care services.
  • Analyzing and optimizing the performance of specialty care networks.
  • Collaborating with specialists and other non-primary care providers to improve patient outcomes and reduce costs.
  • Navigating the complexities of value-based care arrangements with specialists and other healthcare stakeholders.
  • Understanding and managing the nuances of specialty care to drive strategic initiatives and improve overall network performance.
• Influence and Change Management: Experience in influencing specialist behavior and driving changes that align with organizational goals and improve patient outcomes.
• Proactively identifying areas for operational enhancement and leading initiatives to address these opportunities.
• Driving cross-functional collaboration and alignment to achieve strategic objectives, leveraging influence to overcome barriers and fostering a culture of excellence.
• Developing and implementing operational strategies that require coordination and buy-in from multiple internal stakeholders.
• Championing data-driven decision-making and using analytics to inform operational improvements.
• Demonstrating a results-oriented mindset, with a focus on achieving tangible outcomes and metrics-driven success.

• Develop and deliver high-quality presentations for board meetings and other executive-level communications, effectively conveying key performance indicators, strategic updates, and recommendations.
• Proactively identify and analyze gaps in deliverables, network goals, and cross-functional collaboration, recommending and implementing solutions…