Flight Educator​/Outreach Clinician

Job Summary

Responsible for Life Flight educational design, plan, implementation and evaluation processes and academic programs as well as Life Flight's outreach program. Manages all aspects of the Life Flight critical care education, collaborates with NCHS Clinical Educators & Specialists to ensure standardization of clinical practice. Responsible to provide clinical staff with initial and ongoing education, clinical development, promote an error free care environment, research advocate, and assures the provision of quality nursing care.

Also responsible for customer relationship building that leads to positioning the Nicklaus Children's Hospital's Life Flight(r) program and Nicklaus Children's Hospital as the provider of choice for regional transport referrals. Evaluates the healthcare market and regional transport needs, monitors and trends transfer and transport data, and develops and implements outreach strategies to capture additional volume. Provides leadership and support to all aspects of medical communications related to efforts within NCH's Life Flight(r) program and NCH.

Practices under the supervision of the Nursing Manager/Director.

• Consults with staff regarding individual learning needs and delivers competence-based program with a focus on improvement of skills and retention of knowledge.
• Mentors new and current employees to improve performance, clinical outcomes and identifies clinical strengths and opportunities. Partners with leaders to foster empowerment and open communication.
• Develops, oversees, and coordinates yearly educational plan for Life Flight and Communication Center.
• Assesses learning needs, develops, implements, and coordinates continuing education, competency sessions such as remediation, certification, mentoring, CAMTS, equipment, and supplies.
• Coordinates the onboarding of new hires, buddy assignments, standardization of the onboarding, and training of Life Flight staff.
• Audits documentation, monitors skills clinical skills performance and clinical practice of Life Flight Nurses, Paramedics, and EMTs.
• Mentors and engages staff in quality improvement initiatives to improve patient outcomes as demonstrated by higher CEI and SEI.
• Provides leadership in system-wide implementation of quality improvements and innovations. F:
  Monthly/ T: 2-4 hours R:
• Recognizes and communicates changes in clinical practice consistent with organizational standards.
• Analyzes data and outcomes in order to make recommendations on process improvements and changes to current practice to achieve desired outcomes using PI processes.
• Remains current and at the cutting edge of trends in pediatric/neonatal transport practice. Shares and disseminates information across the institution and the community.
• Develops, implements, and maintains policies, procedures and programs which assure the provision of quality nursing care based upon Evidence Based Practice (EBP).
• Monitors and evaluates monthly transfers/transport stat reports to identify trends and takes actions accordingly.
• Works with program leadership to define and build outreach reports/dashboard to measure/track outreach activity effectiveness and contribution to the organizational strategic plan.
• Partners closely with NCH professionals in provider relations, trauma, ECLS, transfer center, critical care, patient navigation, institute leadership, etc. to ensure a unified and collaborative delivery of content and representation with outside hospitals/agencies.
• Provides education, information, and trainings to appropriate individuals regarding programs and services, neonatal/pediatric transport to/from referral sites as needed.
• Identifies progressive ideas through researching industry and related events, publications, and announcements; tracks their accomplishments and stays abreast on how these could impact the NCH's Life Flight program and NCH organization.
• Works closely with program leadership and Marketing and Communications to promote the brand/image awareness of Nicklaus Children's Hospital Life Flight program in the service region.
• Identifies and produces educational materials including to support public relations, and…