Laboratory Assistant; Phlebotomist

Clinical Duties

• Verifies patient by confirming two (2) patient identifiers (i.e. Name & Date of Birth)
• Perform clinical intake prior to lab procedure(s)
• Complete venipuncture questionnaire with the patient prior to obtaining blood samples
• Scan all venipuncture documents within 24 hours of blood draw
• Verifies lab requisitions placed in Electronic Health Records (EHR) by providers
• Identify and separate frozen orders from the master requisition and create new accession (frozen) where applicable
• Explain the venipuncture procedure to the patient
• Select blood sample collection tubes and use them in the appropriate order of draw
• Obtain blood sample(s) by performing venipunctures, finger sticks, heel sticks, or PKUs on infants/newborns
• Ensure accuracy of preprinted requisitions and labels prior to and post collections by PCAs/Medical Support staff
• Ensure accurate labeling of all specimens delivered to the Lab by PCAs/Medical Support staff
• Ensure PCAs/Support staff accurately identify collected specimens by clearly initialing all labels attached to tubes/containers
• Ensure the referring provider matches the ordering provider
• Ensure the application of venipuncture charges to the system
• Maintain specimen integrity by using aseptic technique, following department procedures; observing isolation procedures
• Maintain specimen integrity by centrifuging within the time required (clotting time to be no longer than 15 minutes)
• Confirm timely collection of specimens placed outside in after-hours boxes for Quest/Lab Corp. Check boxes every morning
• Performs all CLIA waived inhouse testing as requested by providers (with the exception of urine drug screens)
• Maintain credibility of inhouse waived testing result(s) by performing recommended quality controls
• Maintain quality results by following department protocol/procedures and accurately recording results in the quality-control log
• Scrub Lab schedule the day prior to lab appointments for patients falling within the recommended age group for "FIT Test", offer and perform on their arrival
• Introduce any seasonal vaccines, i.e., influenza to patients with lab appointment, then task assigned PCA for administration

• Check Lab schedules to ensure Provider(s) order the day prior to patient(s) appointment
• Maintain inventory control of laboratory supplies & equipment
• Generate and resolve TNP/TIQ reports daily
• Check Laboratory inventory and discard expired items
• Clean and maintain work area and all laboratory equipment and supplies
• Organize and prioritize work for timely completion
• Ensure updated calibration of all lab equipment

• Ensures medical laboratory operations fully comply with Agency and HIPAA requirements
• Maintain a strict level of confidentiality relating to laboratory results and records
• Comply with professional standards, health center policies and procedures, federal, state, and local requirements, and JCAHO standards
• Ensure online training are current as required (i.e. My Learning Pointe  and other training)
• Assists supervisor in the training of new staff (peers)
• Ensure the timely submission of monthly QA assessments to the Laboratory Compliance Manager

• Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines
• Understands and appropriately acts upon the assigned role in Emergency Code System
• Understands and performs assigned roles in the organization’s Continuity of Operations Plan (COOP)

This work requires the following physical and sensory activities: constant standing, talking in person, talking on the phone, hearing/visual acuity and exposure to blood borne pathogens and hazardous materials. Frequent walking, sitting and bending. Work is performed in office and laboratory settings.

• Participates in health center developmental activities as requested
• Other duties as assigned

Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone, and nonverbal language.

Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively,…