Case Worker 1

Full-Time Case Worker 1

The University of Miami Health System, "UHealth", Department of Pediatrics
- Early Steps has an exciting opportunity for a Full-Time Case Worker 1 to work in Miami.

The Case Worker assists patients in keeping appointments, identifies barriers to care, coordinates the development of a treatment plan, and monitors the implementation and follow-up of treatment/service provided or ordered by health care providers.

Core Responsibilities:

• Conducts patient evaluations to obtain information on the patient's medical and mental health, treatment and recovery to develop an effective treatment plan.
• Ensures patients are enrolled in insurance and free or low-cost social service programs for which they are eligible.
• Learns the requirements of the new Affordable Care Act and the enrollment process to ensure patients know how to appropriately enroll or transition their care.
• Identifies and resolves real or perceived barriers to care to enable patients to adhere to care recommendations and improve their health outcomes.
• Assists with patient-provider communication.
• Provides medication adherence education, assessment, and counseling.
• Conducts secondary prevention and lifestyle management interventions.
• Provides clients with information on available clinical trial opportunities and facilitates linkages to research staff.
• Educates and counsels patients around issues related to their illness and/or life situation and assists in finding additional information from websites and agencies.
• Maintains knowledge of community health and welfare resources and the variety of programs offered.
• Maintains confidentiality of all records, data, and information as required by HIPAA regulations and other regulatory agencies.
• Documents filing and actions taken, according to departmental guidelines and standards.
• Assists with record audits for documentation and record compliance.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

• Travels to homes, daycares and other natural environment locations as necessary to conduct the Individual Family Support Plan meetings.
• Participates as a member of an interdisciplinary team while serving as the single point of contact for families in need of early intervention services.
• Contributes to the development of a family support plan and monitors its implementation and modification.
• Assists parents of eligible children in gaining access to early intervention services as well as additional support services available in the community.
• Provides education to families of eligible children on the services available in the community to enhance child developmental activities.
• Collaborates with personnel in community-based agencies to develop appropriate intervention strategies for eligible children and their children.
• Maintains a resource and referral file to assist families in finding timely and appropriate community-based programs and resources.
• Maximizes the continuity of care provided to enhance developmental potential.
• Coordinates activities with other case-related medical and non-medical personnel.
• Facilitates authorization of appropriate level of services for each child and family enrolled in the program.
• Documents services provided in the prescribed manner and completes paperwork prescribed by the Department to include documents, such as the Individual Family Support Plan (IFSP) requested by the state, etc.
• Completes required paperwork as needed for input into data and billing systems.
• Bilingual in English and Spanish preferred.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE

QUALIFICATIONS:

• Bachelor's Degree required from an accredited university with an emphasis in the areas of psychology, social work, health education, interdisciplinary sociology, early childhood, child development or special education
• Minimum 1 year of relevant experience
• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University's core values.
• Ability to work independently and/or in a collaborative environment.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.