Patient Service Representative Job Miami area,Florida USA,Healthcare

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Admin 600500 Admin Support Casselberry, FL, US

9 days ago Requisition

JOB SUMMARY

Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process.

PRIMARY FUNCTIONS

Provide a courteous, professional working environment

Maintain effective communication with patients, coworkers, and supervisor

Maintain efficient patient flow Update patient demographics Interview patients for sliding fee scale services and update eligibility

Verify insurance and set eligibility dates in system

Call and remind patients to bring missing information to their appointment

Collect payments and patient-responsible balances

Post charges to patient accounts

Scan and import demographic and clinical documentation into patient charts

Schedule appointments as needed

Monitor patient schedule to accommodate walk-in patients

Direct patients to the proper department for assistance

Answer multi-line telephone system

Operate office equipment, i.e. fax, copier, computer, and credit card machine

Provide copies of patient medical records as requested

Contribute to the positive image of the front office operations

Other responsibilities as assigned

EDUCATION AND EXPERIENCE

High school diploma or equivalent is required

KNOWLEDGE, SKILLS, AND ABILITIES

Customer-friendly attitude Knowledge of ICD-10 and CPT codes

Money and balancing skills

Knowledge of bank deposits

Ability to function effectively under stress

Good evaluative judgment

Ability to perform accurate data entry

Ability to work well with people

Ability to multi-task

ADDITIONAL QUALIFICATIONS

Bilingual (English/Spanish/Creole) a plus.

One year experience preferred.

RELATIONSHIP REPORTING

Reports to the Center Manager

PHYSICAL REQUIREMENTS

Ability to sit and view a computer screen for extended periods of time

Ability to perform repetitive hand and wrist motions for extended periods of time

Ability to handle and/or feel objects, tools, etc.

Ability to frequently walk, stand, and reach with hands and arms

Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl

Ability to occasionally lift and/or move up to 25 pounds

Vision abilities must include vision, color vision, depth perception, and ability to adjust focus

#J-18808-Ljbffr