Medical Records Technician (ROI
Listed on 2026-08-17
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Healthcare
Medical Records, Health Informatics, Healthcare Administration, Healthcare Compliance
Job Title
Employees at grade GS-04 serve in entry level MRT (ROI) position and receive close supervision and support from more experienced ROI staff members. Other duties and responsibilities at the GS-04 entry grade level include, but are not limited to:
- Processing all incoming requests to the facility for Release of Information (ROI)
- Evaluating validity of each request; determining which information is to be released in compliance with existing laws (Privacy Act of 1974, Freedom of Information Act, and Health Insurance Portability and Accountability Act)
- Receiving and directing callers and visitors
- Providing advisory and technical assistance to patients, administrative staff and professional staff regarding release of information
- Ensuring the information released is limited to what is specifically authorized and to the person or agency designated to receive it
Employees at grade GS-05 serve in developmental positions as MRTs (ROI) position and receive guidance from more experienced staff members for complex release of information procedures. The duties in this position are primarily advisory and technical in nature. Other duties and responsibilities at the GS-05 developmental grade level include, but are not limited to:
- Applying public laws, rules, regulations and exclusions governing confidentiality of the medical record, including the Privacy Act, Freedom of Information Act and 38 U.S.C. 7332 governing the release of records containing information regarding the treatment of or referral for drug and/or alcohol abuse, Sickle Cell Anemia and infection with Human Immunodeficiency Virus (HIV)
- Processing all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE)
- Reviewing paper and computerized health records (i.e., scanned notes, reports, special tests, etc.) to identify material to be photocopied/printed/written to electronic media and released
- Selecting and compiling information from health records and prepares correspondence, typically using standard form or standard formats for letters
- Completing and processing routine releases of information to other VA and Federal Agencies and when requested, to patients and their families, insurance representatives, physicians, hospitals, and city and state health agencies according to VA directives
Employees at grade GS-06 is considered the journey level for MRT (ROI) positions. Employees at this level apply, interpret, and analyze laws and regulations related to the disclosure of health information. Other duties and responsibilities include, but are not limited to:
- Communicating with internal and external stakeholders to provide technical expertise regarding the release of information process
- Applying, interpreting, and analyzing laws and regulations related to the disclosure of health information
- Balancing and coordinating medical record management/documentation to meet Federal and VA regulations, as well as goals of external accrediting bodies i.e. JCAHO, CARF, and others
- Processing all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE), referring only problem cases to the Supervisor
- Replying to vague, incomplete, or ambiguous inquires by independently recognizing issues, topics or problems; inquiries are usually presented by patients or third parties who are not sure what information they are looking for or do not know how to identify it by title
Work Schedule:
Monday - Friday, 8:00 a.m.
- 4:30 p.m. (
Note:
Work schedules are determined and approved by the supervisor. The incumbent may be required to work various shifts on a permanent or temporary basis based on facility/patient care needs).
Pay:
Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave:
After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy:
After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
Retirement:
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance:
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
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