Patient Experience Specialist 1, Full Time
Job in
Miami, Miami-Dade County, Florida, 33101, USA
Listed on 2026-08-21
Listing for:
University of Miami
Full Time
position Listed on 2026-08-21
Job specializations:
-
Healthcare
-
Social Work
Job Description & How to Apply Below
Provide service excellence support to patients, families, and staff to create positive patient experiences;
Perform daily rounds collecting confidential information for the feedback module database;
Act as liaison for patients and families via telephone or in-person;
Address questions or concerns and triage patient concerns to appropriate department;
Utilize conflict resolution skills to address potentially challenging situations and report patient concerns accurately
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