Pharmacy Workflow Technician

Aventura, FL | Onsite

Monday - Friday | 8:00 AM - 5:00 PM EST

Location:

2875 NE 191st Street, Suite 500

Aventura, FL 33180

Join AIS Healthcare

Advanced Infusion Care (AIC), a division of AIS Healthcare, is seeking a customer-focused and detail-oriented Pharmacy Workflow Technician to join our team in Aventura, Florida.

AIS Healthcare is the leading provider of Targeted Drug Delivery (TDD) and Infusion Care solutions. Guided by our core values of Innovation, Stewardship, and Unity, we are committed to Advancing Quality and Improving Lives for the patients, providers, and communities we serve.

If you're passionate about customer service, enjoy working in a fast-paced healthcare environment, and have a strong attention to detail, we'd love to hear from you.

• Thrives in a fast-paced healthcare environment
• Is highly organized and detail-oriented
• Enjoys helping patients and healthcare providers
• Demonstrates professionalism and empathy in every interaction
• Can quickly learn new systems and processes
• Works well independently and as part of a team
• Maintains a positive attitude and strong work ethic

• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• Long-Term Disability Insurance
• Generous Paid Time Off
• 401(k) with Employer Match
• Career Growth and Development Opportunities
• Collaborative Team Environment
• Mission-Driven Culture Focused on Improving Lives

The Pharmacy Workflow Technician is responsible for processing incoming referral documentation and completing patient and prescriber registration activities that initiate the patient intake process.

This role serves as a key point of contact for patients, referral sources, and healthcare providers by ensuring patient information is collected accurately, workflow documentation is complete, and customer inquiries are handled professionally and efficiently.

Success in this role requires exceptional attention to detail, strong organizational skills, and a commitment to providing outstanding customer service.

• Receive, identify, and process incoming referral documentation
• Review patient and prescriber information for completeness and accuracy
• Contact referral sources to obtain missing information needed for processing
• Enter and maintain accurate patient information within company systems

• High School Diploma or GED
• Active Florida Pharmacy Technician License
• Strong customer service skills
• Excellent written and verbal communication skills
• Exceptional attention to detail and accuracy
• Strong organizational and time management abilities
• Ability to prioritize work and meet deadlines
• Ability to work independently with minimal supervision
• Basic computer proficiency
• Proficiency with Microsoft Office applications

• Medical insurance verification experience
• Pharmacy technician experience
• Healthcare administrative experience
• Experience working with patient intake, referrals, or customer service
• Experience working with healthcare software systems

AIS Healthcare is a national leader in specialty pharmacy and infusion care. Through innovative pharmacy services, specialized clinical support, and personalized patient care, we help providers deliver exceptional outcomes while improving the lives of the patients we serve.

We are looking for team members who are positive, hardworking, customer-focused, and passionate about making a difference.