Care Coordinator

Job Details:

Location:

Miami - 5200 Blue Lagoon Drive
- Miami, FL 33126. Position Type:
Full Time. Education Level: 4 Year Degree. Salary Range: $22.95 - $22.95 Hourly. Job Category:
Nonprofit
- Social Services.

The Care Coordinator coordinates services for women and parents of infants who were screened for or referred to Healthy Start.

• Responds to Healthy Start referrals in a timely manner consistent with Healthy Start requirements.
• Provide education and support in childbirth, breastfeeding, women's health, and parenting to pregnant women and families with children aged 0-3.
• Explain Healthy Start services to consumers, identify risk factors, and encourage consumers to participate.
• Develop cooperative working relationships with primary health care providers.
• Provide care coordination and referrals.
• Maintain updated progress notes of services, referrals, and accomplishments in consumer files in a timely manner as outlined by Healthy Start Standards and Guidelines.
• Maintain a caseload of approximately 40+ consumers per month.
• Attend staff meetings, training and in‑service as assigned by the Program Director or required by the agency.
• Provide short‑term psychosocial care, if qualifications are met.
• Ensure that all client records are accurate, current and updated on a regular basis.
• Provide referral information to educate and improve client knowledge of available community resources, and link clients to services that support the well‑being of women during pregnancy and/or childcare (e.g., WIC, food banks, housing, mental health services, etc.).
• Ensure referrals, as well as closures, have been appropriately linked and documented within the database system and agency data function.
• Ensure required efforts are made when attempting to reach clients, as stated in the program's guidelines.
• Follow appropriate telephone etiquette when answering incoming calls, leaving messages, and taking messages accurately by verifying callers information.
• Develop and maintain a comprehensive understanding of maternal/child health issues that are deemed risk factors during pregnancy and early childhood.
• Generate necessary correspondence in compliance with program guidelines of expected communications with clients and providers.
• Maintain established quantity and quality standards.
• Maintain professional work documentation and time management skills.
• Develop and maintain good working knowledge of the Well Family System and State of Florida Healthy Start Standards and Guidelines.

Education: Graduation from an accredited four‑year college with a degree in human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field is required. Graduation from an accredited masters program with a degree in Social Work, Psychology or related field is preferred.

• 2 years of public health/community development experience is required.
• Bilingual is preferred.
• Must have reliable means of transportation.
• CPR Certification, First Aid Certification and an annual Tuberculosis test.
• Ability to utilize Microsoft Office Software Suite.
• Ability to provide an Affidavit of Good Moral Character.
• Clearance in Pre‑Employment Drug Testing and Criminal Records Checks, as required.