Receptionist; Miami

Why You’ll Love Working with Us

You’ll join a team that truly makes a difference—providing comfort, clarity, and support to individuals seeking healthcare services. Here, your voice matters, and your work has real purpose.

• Responsible for greeting all patients and visitors in a courteous and professional manner.
• Responsible for taking the patient’s picture and inputting in the system.
• Responsible for providing information to patients of where to go.
• Acts as a backup for incoming telephone calls.
• Answers all telephone inquiries in a professional and courteous manner.
• Checks in patients for their appointment.
• Communicates with other offices for necessary patient information.
• Responsible for verifying and completing all necessary paperwork for patients.
• Verifies that all information is correct in the computer system.
• Schedules patient for follow-up appointments.
• Coordinates transportation services if needed.
• Calls patients to remind them of their appointment date and time.
• Issues badges, cards, flowers, pins, etc. to patients when they arrive.
• Reschedules and cancels appointments when necessary in order to accommodate the patient’s needs.
• Schedules no-show appointments.
• Enters OTC in computer system.
• Processes paperwork as required.
• Sends external appointment messages to the Referral Department.
• Must be knowledgeable in Medical Manager and Next Gen systems.
• Maintains open channels of communications with other company departments.
• Answers all telephone inquiries in a professional and courteous manner.
• Wears a complete uniform and keeps a clean and neat appearance during working hours.
• Performs variety of clerical duties.
• Participates in training and in-service education as required.
• Participates in department, center and company meetings as requested.
• Complies with LMC’s infection control policies and procedures to ensure a safe working environment for self and others.
• Complies with Leon Medical Centers policies and procedures and maintains confidentiality of patient medical records in accordance with state and federal laws.