Business Office Support, Clerk

Job Objective:

Under the direction of the Vice President of Revenue Cycle or designee, the General Clerk performs clerical support to the Business Office staff as needed.

• Print paper claims, medical records, and submit to the payors via US Mail, as needed.
• Ensures all necessary documentation required by insurance company is attached to the claim.
• Document all notes in the patient account system for tracking of billed accounts.
• Provides outside physicians with patient insurance information, as requested.
• Work special billing related projects, as needed.
• Pull Remittance Advice (RA) and Explanation of Benefits (EOB) to prepare claims for secondary billing.
• Pull supporting documents for special projects and annual regulatory audits, as needed.

• Open and separate department related incoming mail.
• Scan incoming correspondence to patient account, as needed.
• Give original correspondence to appropriate parties.

• Answer incoming calls and assist caller if within skill sets and abilities.
• Assist all business office team members with clerical functions, as requested.
• All other duties assigned, within skills sets and abilities.

High School graduate or equivalent

Previous clerical experience working in a healthcare environment, preferred.

Our 378-bed acute care hospital opened in 1951 to serve the Hialeah, Florida community. Our team is committed to honoring the trust that our patients place in us by providing compassionate, safe, high-quality care in the right place, and at the right time.

Hialeah Hospital has been honored to receive a number of awards and designations for our superior health care services, including:

• American Heart Association Get with the Guidelines
  - Heart Failure Gold Plus Award, 2018
• American Heart Association Get with the Guidelines
  - Target Stroke Gold Plus Award, 2018

• American College of Surgeons/American Society for Metabolic and Bariatric Surgery - MBSAQIP Accredited Center
• BCBS â€" Blue Distinction Specialty Care Bariatric Surgery, January 2018

• Advanced Primary Stroke Center Re-accreditation, April 2018

• American College of Radiology granted Stereotactic Breast Biopsy Re-accreditation, March 2016

• Healogics Center of Distinction Award, 2017

• Certificate of Accreditation from College of American Pathologist