Front Desk Coordinator

* Supports operations, patient/client experience, and communication at the center level.
* Keep the front desk, lobby and patient facing areas clean, organized and well stocked Monitor and request office supplies as necessary
* Complete other duties at the discretion of management," or "Perform all other duties assigned by supervisor or manager.
* High School Diploma or equivalent required.
* Minimum of one (1) year experience in a healthcare or medical office setting.
* Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.
* BLS Certification, be able to respond to medical emergencies (Preferred)
* Training in gait support, proper lifting techniques, and ADA compliance.
* Microsoft Office Suite:
Power BI, Excel, Word, Teams, PowerPoint.
* Microsoft Office Suite:
Power BI, Excel, Word, Teams, PowerPoint.
* Strong communication and customer service skills.
* Detail-oriented with a commitment to data accuracy.
* Ability to multitask in a fast-paced clinical environment.
* Technical proficiency in all required systems and software tools.
* Electronic Medical Records (EMR) system (e.g., eCW) – Superuser level.
* Call Center Communications system - (Ring Central)
* Transportation scheduling software (e.g., Trip Master).
* Oracle (Expenses).
* Health Plan, Specialist, and Diagnostic Center Portals.
* HR platform (e.g., Workday).
* Availity and other insurance/eligibility portals.
* Alarm and security monitoring systems.
* Bilingual (English and Spanish) preferred.
* ticketing system.

At Cano Health, we are convinced that our success comes from our amazing team of associates.

Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.

Together, we have the opportunity to serve and grow with purpose. Find your team and begin your journey of transforming healthcare!